Human Resources Officer
|Work Schedule:||Full Time and Part Time|
|Salary:||$50,231 – $102,932|
|Location:||Washington, DC metropolitan area|
We are looking for highly motivated individuals interested in a Human Resources (HR) career who want to be part of the world’s premier intelligence organization. HR Officers at the CIA work at the corporate level supporting worldwide operations or in units charged with conducting and supporting worldwide intelligence activities.
HR Officers at the developmental level have a wide range of responsibilities and have the opportunity to serve in different offices within the HR occupation.
Below is a short list of the different types of functions within the HR occupation:
HR Officers Assigned to a Directorate – Provide routine human resource information and guidance to managers on HR policies and procedures, post internal vacancy notices, track applicants, prepare reports, maintain HR data and records, and participate in the recruitment, staffing evaluation and selection processes.
Payroll – Process employee pay and leave entitlements, calculate pay adjustments, review system-generated reports for errors and discrepancies, process tax withholding and banking instructions, and respond to employees inquires.
Benefits – Support the various benefits programs within the Agency such as Health, Dental, Vision, Thrift and Retirement by processing enrollments, handling inquiries and communicating with insurance carriers.
Contact Center – Provide frontline responses to customer service requests received from Agency employees, by phone or email on a wide variety of HR-related services. The Contact Center representatives provide “one-call resolution” for employee questions and issues. Responsibilities include receiving customer requests for information and/or assistance, utilizing a research knowledge database for timely response to customer requests, and tracking customer requests.
Recruitment – Provide basic recruitment and processing information and guidance to applicants and Agency managers on hiring policies and procedures. Responsibilities include scheduling applicants for processing appointments, submitting and tracking travel requests for applicants, researching and troubleshooting applicant processing and travel issues, tracking applicants through the hiring process, preparing reports, and maintaining recruitment data and records.
Minimum Requirements: Bachelors degree related to HR (e.g., Psychology, Business, Communications). The successful applicant will have exceptionally strong customer service skills, the ability to manage competing priorities, communications skills (oral and written), the ability to work effectively as a team player. Applicants should have the ability to use information technology tools, e.g., Excel, PowerPoint, and MS Word and be willing to learn HR information systems and other related HR databases or software.
To be considered above the entry level salary, in addition to above, HR work experience is necessary. This includes experience in a variety of HR administrative functions, such as interpreting and applying organizational regulations and policies, a background in interpretation and application of HR business rules, knowledge of form flow management, payroll administration, benefits or entitlements and knowledge of office/group approving authorities is preferred. Applicants should have excellent phone and customer interaction skills, problem solving skills and the ability to perform multiple tasks.
During the application/interview process, applicants will take an aptitude and personality assessment test.
ALL POSITIONS REQUIRE RELOCATION TO THE WASHINGTON DC METROPOLITAN AREA.
All applicants must successfully complete a thorough medical and psychological exam, a polygraph interview and an extensive background investigation. US citizenship is required.
To be considered suitable for Agency employment, applicants must generally not have used illegal drugs within the last twelve months. The issue of illegal drug use prior to twelve months ago is carefully evaluated during the medical and security processing.
Important Notice: Friends, family, individuals, or organizations may be interested to learn that you are an applicant for or an employee of the CIA. Their interest, however, may not be benign or in your best interest. You cannot control whom they would tell. We therefore ask you to exercise discretion and good judgment in disclosing your interest in a position with the Agency. You will receive further guidance on this topic as you proceed through your CIA employment processing.
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An equal opportunity employer and a drug-free work force.