Institutionalizing Best Practices

Reflections on 10 Years of Countering Terrorism

By Jeffrey A. Builta and Eric N. Heller

Government commissions, academics, book writers and journalists have dissected the 9/11 attacks and focused on the failure of intelligence to disrupt al Qa‘ida’s attack. These examinations have reshaped the look, feel, operation, and, particularly, the bureaucracy of the counterterrorism (CT) community and, by extension the larger Intelligence Community. At the same time, those in the CT community have had nearly a decade of creative experimentation and learning, which has led to equally, if not larger changes. Along the way, the IC has had to adapt old processes and develop new ones to improve effectiveness, efficiency, and accountability.

Download PDF for the complete article. [PDF 222.8KB*]


*Adobe® Reader® is needed to view Adobe PDF files. If you don't already have Adobe Reader installed, you may download the current version at (opens in a new window). [external link disclaimer]


All statements of fact, opinion, or analysis expressed in this article are those of the author. Nothing in the article should be construed as asserting or implying US government endorsement of an article’s factual statements and interpretations.

Posted: Nov 09, 2011 11:13 AM
Last Updated: Nov 09, 2011 11:14 AM