R&D for Intelligence Processing




  The task team had extreme difficulty in even identifying those responsible for R&D in intelligence data handling and certainly found no IDH/R&D community. Many who had responsibility for a data-handling project were not even aware of anyone else having similar responsibilities. The policy body recommended above should establish an agreed-upon organizational listing of IDH/ R&D components and a directory of IDH/R&D personnel giving their individual specialties.
  IDH/R&D technical personnel presumably do not differ generally in work habits from other government technical personnel. A DoD study of the information usage habits of government scientists and engineers made last spring should accordingly be applicable to them, and no separate survey of them should be needed. This DoD study, along with other evidence, points to either misuse or inadequate use of information services by technical personnel and attributes it primarily to lack of instruction. The team's recommendation, therefore, is that USIB arrange for the compilation of a report listing the 400-500 available information services and giving details on their accessibility and procedures for their use.   Twelve months after distribution of the report, a study should be made to evaluate changes in information usage patterns brought about by it.   This could then be the basis for recommendations for improvements.   These measures--a directory of IDH/R&D personnel, a report on available information services, and a follow-up study of usage patterns--could be accomplished by a contractor under USIB supervision.
  Feedback system. Feedback from users of intelligence is not systematized, nor is the extent of feedback and its impact known. The mechanisms now existing--post mortems, validity studies, field comment, consumer comment--provide limited return and this largely confined to National Intelligence Estimates. There has been little contact between intelligence analysts and IDH/R&D personnel.
  It would thus appear that the nature, level and extent of feedback should be studied and the feasibility of more systematic dialogue between producer and consumer at various levels explored. The study would require the services of personnel particularly talented in the production process to work with experts in techniques for evaluating output.
The Price of Inaction
  If these recommendations are not accepted and some such line of action taken, the intelligence community will continue vulnerable to



Posted: May 08, 2007 09:01 AM
Last Updated: May 08, 2007 09:01 AM