FACILITIES SUPPORT FEEDBACK SUBMISSION - CAFE REGISTERS

• Document Type: SPECIALCOLLECTION
• Collection: FOIA Collection
• Document Number (FOIA) /ESDN (CREST): 06461064
• Release Decision: RIPPUB
• Original Classification: U
• Document Page Count: 1
• Document Creation Date: March 16, 2022
• Document Release Date: June 17, 2016
• Case Number: F-2015-01600
• Publication Date: February 4, 2015

Approved for Release: 2016/05/23 C06461064
From:
Sent:
To:
Cc:
Subject:
a
Wednesday February 04 2015 8:
Facilities Support Feedback Submission -Ca
egisters
(b)(3)
Subject: Cafe registers
Feedback: I have been told that the registers in the cafeteria at HQ have been "upgraded", After
experiencing them for the past week, I can honestly say they are frustrating, inconvenient, time wasting,
and DO NOT meet the needs of the customer. They show everyone in line behind me my total however I
can not see the total without stepping back several feet to take a peek (time waste), there is no longer a
freedom pay line (time waste and no need for freedom pay any longer), and most importantly they DO
NOT show me my balance on my Freedom Pay (oh I realize they can "tell" me that) (time waste). It is
averaging me an extra 1-5 minutes per visit to the cafeteria to pay for my food items (a lot of time - when
you only have 30 min to begin with). I do not believe this is considered an "upgrade" and feel that it will
only cause the cafeteria to lose customers, Frustrated Customer
Submitted By:
(b)(3)
48
Approved for Release: 2016/05/23 C06461064