FACILITIES SUPPORT FEEDBACK SUBMISSION - STARBUCKS

• Document Type: SPECIALCOLLECTION
• Collection: FOIA Collection
• Document Number (FOIA) /ESDN (CREST): 06461069
• Release Decision: RIPPUB
• Original Classification: U
• Document Page Count: 1
• Document Creation Date: March 16, 2022
• Document Release Date: June 17, 2016
• Case Number: F-2015-01600
• Publication Date: January 30, 2015

Approved for Release: 2016/05/23 C06461069
(b)(3)
From:
Sent:
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Subject:
Friday, Janua
Fac
0, 20
9:38 AM
[es Support Feedback Submission - Starbucks
essag ha beearchive
Subject: Starbucks
Feedback: Hello,
I greatly appreciate having Starbucks on campusl Great perk that I hope to continue.
However, recently I've seen significant decline in service, cleanliness, and timeliness.
en
Just today, I saw little flying bugs in the pastry case; 2/3 of the shelf below was empty; and a barista
from the bar YELLING at customers in line for the drink orders over the baristas at the register area.
I understand we're not the best customers at times, but the attitudes, rudeness, and lack of
professionalism of the folks manning Starbucks have made it incredibly difficult to enjoy my usually
splendid sbux experience.
Hope this can be corrected.
Thanks.
Submitted By:
(b)(3)
Approved for Release: 2016/05/23 C06461069