OFFICE MANAGEMENT SEMINAR

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP79-00498A000700110037-2
• Release Decision: RIPPUB
• Original Classification: K
• Document Page Count: 14
• Document Creation Date: December 9, 2016
• Document Release Date: July 28, 2000
• Sequence Number: 37
• Publication Date: January 12, 1976
• Content Type: MF

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DDA 76-0126
N Wu
MEMORANDUM FOR: Director of Training
SUBJECT Office Management Seminar
REFERENCE . Memo dtd 9 Jan 76 to EO/DDA fr DTR, same
subj (DTR 75-5333)
1. I was sorry to read in your report on student reaction
to the first running of the Office Management Seminar at Head-
quarters the derogatory comments regarding the decision to ru?TATINTL
the course in the Headquarters area as opposed to II to wit,
"the expense of sending a few very high level secretaries for a
3-day course is actually very little; . . we deserve at least
that much consideration." You will recall that I inquired as to
why the course was being run in Headquarters as opposed to II as
is normal, and was informed that many senior secretaries at the
grade levels included in the course are married. with children and
cannot take advantage of the course at 0 Further that the size
of the class could be doubled since the use of restricts
the number.
2. Apparently it was not made clear to the secretaries that
the reason for running the course this time at Headquarters was to
permit those secretaries the opportunity to attend who could not do
so if it were conducted at II I hate to think that there are some
secretaries at large who feel that we have discriminated against
them by holding the course here without benefit of the rationale
behind it.
3. If we hold. any future courses of this nature at Headquarters
as a benefit for working mothers, I suggest that that fact be made
clear to the attendees. While it may be desirable to hold the course
here periodically to "catch the working mothers," I, for one, feel
that there are tremendous advantages for holding it at II and as a
side note would not lower the prerequisite of attendance below a grade
8. If there is need to train GS-7's, then let's do so separately and
not mix the senior secretary any more than we would tie the Senior
Seminar together with the Mid-career course.
STATINTL
Jas JOHN N. MCMAHON
John N. McMahon
Associate Deputy Director
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Administration
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ADDA:JNMcMahon:kmg (12 Jan 76)
Distribution:
Orig & 1 - DTR
e"- DDA Subject w/cy of Ref (DDA 76-0106)
1 - DDA Chrono
1 JNM Chrono
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MEMORANDUM FOR: Executive Officer to the
Deputy Director for Administration
SUBJECT : Office Management Seminar
JAN 1976
DD/A Registr~~'
U/6'a,
1. In response to your request for a report on student reaction to
the first running of the Office Management Seminar in the headquarters
area, the following observations are submitted.
2. Eighteen students, ranging in grade from GS-8 to GS-10, repre-
senting the Office of the Director and the four Directorates, participated
in the Seminar. (Two additional students cancelled the first day - one
because of illness and the second because of the pressure of work.) At
least one-half of the student body was composed of women who, because of
family responsibilities, had not been able to participate in previous run-
nings conducted out of town.
3. No strong oral complaints were received by the Course Coordinator.
An assessment of the 18 course evaluation forms submitted by the students
at the conclusion of the Seminar all showed the students to be generally
praiseworthy of the content of the course. Only five students commented
in the evaluations on the fact that something had been lost by its not
quoted verbatim in Attachment A.
4. The Office Management Seminar was designed in 1972 for the senior
secretary and to date we have trained 154 women in that category. The
turnover in these secretarial positions is relatively small and the course
is presently being offered only twice a year. Accordingly, it would appear
that at some time during FY e grade level prerequisite (now GS-8 and
STATINTL above) should be lowered to GS-7 thereby increasing the number of those
eligible to attend consider bly This would probably require us to increase
the number of runnings ,and-- factors considered--we would plan to conduct
two runnings at the for each running held in
this area.
5. Attached for your information is a copy of the Course Schedule.
(Mr. Colby had to cancel his appearance because of another commitment.)
Attachments:
A - Student Comments
B - Course Schedule
Director of Training
Alfonso Rodr' e
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AI)MINISTRATIVE -- INTERNAL USE ONLY
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"I wish more time had been allowed for open discussion of problems.
Perhaps when the course was at 0 a more informal atmosphere - not rush-
ing through to catch the shuttle, etc., was present. Really feel the
course should be held there or lengthened to 4 days."
"This was a very well-organized and well-run course; one of the most
STATINTL enjoyable as well as profitable courses I've taken in the Agency. I think
more free time for open/cross discussion with each other would have been
desirable and profitable. Perhaps the closed and controlled environment
of F- I would have been advantageous."
"I think it unfortunate that this course was moved from the STATINTL
We never really had the time to get to know one another. I've hear from
past classes about the warmth and friendships that have developed because
of the days and evenings spent just talking about common problems. Certainly
we know one another better than we did before, but when you have to drive
from here to there, go to different places for lunch, and then take off
at 4:15, it's not possible to develop the depth necessary to gain the most
from this course. Also, very much money is spent on the Executive - sending
him on TDY's, courses, leave with pay to study - and they deserve it. But
the expense of sending, a, ew very high level secretaries for a 3-day course
is actually very little; if it does an important job in building self-esteem
and higher regard for the job. I think that at this point in our careers,
we deserve at least that much consideration'"- to make this the best possible
STATINTL course for the Executive Secretary. In spite of all this, the course was
very useful and very enjoyable. I am grateful for being given the oppor-
tunity to attend."
"There should have been more time to discuss office problems with
the other secretaries/admin assts. I feel this was the worst part of
not having the course at for at least 2 full days. I
STATINTL think we would have opened up more. Even if there was a way to ensure
that everyone ate lunch together, it probably would have helped us to
feel more at ease."
"This course definitely lost something by its being transferred
from 0 I didn't feel "immersed" and people didn't air their problems
as much as if they had known each other better. We need to be in a closed
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situation and if 0 isn't feasible, perhaps II would do. You
will not get people to confide if they don't get to know each other.
If people are together for long enough they're bound to talk about their
problems. Even if meals were shared here, we would have gotten more out
of it. People went their own ways on the whole ..."
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 No. 1-76
11 December 1975
Room 1001
OFFICE MANAGEMENT SEMINAR
Chamber of Commerce Building
OBJECTIVES OF THE SEMINAR
The student should be capable of:.
1. Being professionally supportive to the total
organization;
2. Being personally supportive to the officer whom
she serves;
3. Employing effective communication. skills;
4. Managing her office;
S. Recognizing the importance of interpersonal
relationships, and will have the foundation for
improving these relationships with her immediate
superior as well as with other employees.
STATINTL
SEMINAR COORDINATOR:
ASSISTANT'COORDINATOR:
TRAINING ASSISTANT:
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aTPATTV TttT"". - IMF .
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OFFICE MANAGEMENT SEMINAR
No. 1-76
9 - 11 December 1975
9 December
0900 - 0915
Introduction to Seminar
0915 - 1000
Individual Introductions
1000 - 1015
Break
1015 - 1215
"The Agency Today"
1215 - 1330
Lunch
1330'- 1615
Interpersonal Relationships
10 December
0900 - 1215
Managing, Your Office
Alfonso Rodriguez
Director of Training
Students
Briefing 0 i.cer, OTR
STATINTL
Psychological Services
Staff/OMS
STATINTL
Program Director
Continuing Education
for Adults, Univ. of
VA
1215 - 1330
1330 - 1615
Lunch
Communication and Motivation
anagement Training
Faculty/OTR
11 December
0900
- 1215
Communication and Motivation
(continued)
1215
- 1330
Lunch
1330
- 1445
An Executive's Viewpoint of the
Role of a Career Secretary
1445
- 1500
Break
1500
- 1S45
Final Remarks
Mr. William E. Colby
irector o Central
Intelligence
Dr. Karl H. Weber
Direct a77T Scientific
intelligence
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ROUTING AND RECORD SHEET
SUBJECT: (Optional)
Office Management Seminar QTR <
FROM:
Director of Training
EXTENSION
NO.
1026 C of C
3245
DATE
TO: (Officer designation, room number, and
building)
DATE
OFFICER'S
COMMENTS (Number each comment to show from whom
RECEIVED
FORWARDED
INITIALS
to whom. Draw a line across column after each comment.)
1. Executive Officer to
the Deputy Director
for Administration
2. 7D18 Hqs.
4.
5.
6.
9.
10.
A
11
,
i
G' \ 1 r
.
12.
13.
14.
15.
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FORM 61 O USE PREVIOUS SECRET CONFIDENTIAL X INTERNAL UNCLASSIFIED
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UNCLASSIFIED
App
7-2
CONFIDENTIAL SECRET
OFFICIAL ROUTING SLIP
TO
ME AND ADDRESS
DATE
JARTIALS
x'916
N
4
4
5
6
ACTION
DIRECT REPLY
PREPARE REPLY
APPROVAL
DISPATCH
RECOMMENDATION
COMMENT
FILE
RETURN
CONCURRENCE
INFORMATION
SIGNATURE
o o~
Remarks :
t~+
14 JAW 3976
FOLD HERE TO RETURN TO SENDER
FROM: NAME, ADDRESS AND PHONE NO.
DATE
c
7-2
FORM NO. 237 Use previous editions (40)
1-67 I
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SUBJECT : Office Management Course
1. You asked that I do some low key checking on
OTR's intention to move the Office Management Course from
the to Chamber of Commerce
(C of C) Building.
2. OTR is running a trial course at C of C on 4.N 17t r.
Depending on how the course goes, they may recommend con-
tinuing at C of C.
3. The reasons have nothing to do with money. The
following reasons have been a part of the decision to at
least try having the course up here:
A. Many senior secretaries at the grade
levels included in this course are married with
children and cannot take advantage of the course
at lI
B. It might well be easier to obtain guest
speakers if given here rather than 0
C. The size of the class could be doubled
since the use of restricts the number
of those who can attend.
4. Rod feels that we might well run
students if the course is run exclusively at
0
5. I will be informed as to how the pilot course moves
along. I did indicate that there could be overriding reasons
for continuing the course at 0 although on the other hand,
an occasional running at C of C to pick up the married senior
secretaries might be worthwhile.
25X1A STATINTL
Distribution:
Orig - Adse (D]DA Subject)
1 - 0 Chrono
FO-DDA/ nh (15 Oct 75)
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