SUPERVISORY RESPONSIBILITIES PROGRAM

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP80-01826R000300120023-5
• Release Decision: RIPPUB
• Original Classification: S
• Document Page Count: 23
• Document Creation Date: December 9, 2016
• Document Release Date: May 4, 2001
• Sequence Number: 23
• Publication Date: April 1, 1964
• Content Type: MF

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A Ara of cur aupervisme believed the wane should
cengy felt Vast the deourity lecture eas out of
be ellabected or :wised to roma onziperslaar
securliwo it of ear suparritasce ragiaortel that
entacteining and vebudge to them es Individuals;
too ahscad town acre on eapervliew respaudbill-
cure Intannetion on the ~dime eel twill-
alma =Wats agreasest that the Mimeo
and ik *SW 040115?11101r8 entsgfiftteid it be
Distri *
0 & 1 - Addressee
1 - S
tt849RtP alba
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OD/Pers (29 April 1964)
Erdwiel trthr Itatcontk
kwayados 4,141
'anorats4e
a I
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it is a fine thing
refloat on the inportanco o
as to the individuals when i supezvise,
there is room for
is we held to
Of
aikr ye were
deficiencies driuld
jest vkiet top
. flapreeente-
Mehner
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:ExcloffteGii
trtItl-nr[77,tr..-r:mticI
Vii.oinkrzt!inr. end
itecia;;:ii=.cpttnn
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14
3. lienster these
asel deficiencies end, dee
to inkprove.
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A 1311104M) Appreciation of the interest shim r thepartielpation of the
Director end the senior officers who prepared end took part in the program.
This in itself bad eonsliktrable Impact.
In my opinion the d'
organised and veil eseested
impreteclons, both favorable. First, senior menegsweent officials are clearly
are of and interested in superviscry pool:dew and reeptasibilities. This
personal cepreasion of amarenase has a much *ore lasting impact than any *per..
zoned. Agency issuance ma the subject of nenreposant and aVeralaien.
during the day senior Agway sonmeeers personally cormitted thesselsee to mates
sive supervisory prinelzdase and ridloragiblee in the promos of a large masher
of their subordinates. I beliame such a coossitmeet will result in improved two..
way eammudeatitex between monmeor and atineolaiwor in ease areas.
The conference, quite correctly, treated the ttelea at the abstract level
the enir 4aPProlieb which could retatiatically cover the topic in a setting of this
kind. ficsiernex, after listening to the questions presented to the panel, I vas
left with the impression that it the supervisors Ism not geared to this
level of preeentation or they tended to relate the citeeeptet to their specific
ez;periences. The supervisors were more anxious to ease to grips with ecaorate
ouPerviaorY Problem than to dismal seperrvisery responsibtlities in the abstract
sense. In this connection, the nature of the questions wee each that their dis.-
Qiasion nes more epprispriate to mill seminier grows. It insuld ismer than that
the value of the conference %null be enhanced if it Imre follesed up with samin-
ars of ineimevisers at the division or branch level. Such saminare might be
moderated by umedwers of OTR,s enewelemeart staff.
while a greet dell of the intmeation contained in the lectures was useful,
believe toe many intangibles were interspersed in the talks. Therefore, it
appears to me that the course *mid be reduced to a half-day oeurse be. culling
the information *curtained in the lectures and preenseting more concrete armee-
Ueda.
Ilhere the human will to
memo this proem should be
all times. There have been essmeb
sant dares net to Uwe the dendopment
chance, Security measures will not produce hereseny.
measures. We need productive teeproork. We need men end
ly together toward lemon goals. Stelerneitel is a lot of
lxr
elationa at
hips to
to
security
=men working
dUing-
thin.
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Talkjoritireetor c; OA** Zutefli,idamee
the first tinsI at new other more scalar eallesgues had ever
the DU. I believe his oppearence and topropriate marks aided
sleeting. People loft for individuals reiher then names on an
chart end the it of such a pow talk easuot be 41VereirtzbANbed.
In talking about courage be seamed to suggsst that a sougutrvieor suet ignore
the personal oessideratiora in dealing with his subardisatamo Obviously he did
not aeon this, but as it sat Pats it eould be so sioneUretood. Ile las obviously
working fire a ghosted text idth ehieh he vas untesilier end in larking feta
stac* a text le a sceotone. BONIVer,ien he deals with material nhich is per-
soma to hints as fOr instance his llermsaan trip, he LW. t cons14ersb1.70
Whether true or spooryptal the last bit on the President's- visit vas terrific.
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recognition to employee's feelings and in cresting e climate to encourage their
individual Initiative vere impressive ea ere the ea:males of the need to accept
responsibildV for firm disciplintery cation Atich he gm fron his ova expert-
enco. 1 had some feeling that his observation* eonoarning the carelessness and
lack, of discipline in attitudee tovard building meintenanee end Pottle 47.0Ertro1s
were of a. somevhat differaet order and might detract from his ampere.
*
ne stouid strive for wee change of pace it content* There were long sec-
tions of essentially pedantic eepositlen VIA& need to be brdhesep with anee-
dotes or illuetratione. The telling phreeme, for (wimple, 4rehabilitatien of
the delinquent," get lost in the isseral stream of vorde. He mad sa2e of the
other speaker* need, to use **vocal. pause. There need to be obvioue tweaks
betwesa ides*, PersdraPhe eati sections of the talk* Any speaker mutt be con-
scious of the feet that in written esterial we not only have the advantage of
punctuation, but of paregr*Ohing, to identify the internal organisation of the
material. This is not avallehle in speeches and the speaker mutt substitute
-,ceuees, gestures, &Anse of tone and change of pace. Mother device is to out-
line, list, rePeat, and restate the essentials ehlah we are trying to communi-
cate.
X think that the MOVS might have spent less time discussing itt:PAwUlfigal
theories of motivation. If motivation is to be included as a principal topic
on the promise, I veeld suggest that it be discussed by epsyChologist or in-
andel in one of the other technical presentations. I believe that the DtputY
Director vho participates in this peceeem should makeetalk pointed to the
ijndle of sapervisory Problems inherent in his ldreotoratc'e functions and
activities. For the met Part, I think he thoeld try to be inaptring rather
thee instructive and that be 'Weld *press on his eepervlsore the gmnulne con-
and intention of top Alpeneyssmonsent to Improve supervisory perfnamenee.
It ems
fm.th his personal
.1:11st.
The (nesse tetterial vas veil received.* our supervisor*. Pertioular note
wa0 Made of the DOS' lecture and the feet that be came itermsh "lomi and cleare.'
Our supervisors felt that the substance of his lecture vas good and that his
comments on his personal philosophy of supervision gem the entire program a
proper setting and a theme.
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by the Chief Medical St
Tietjen's discussion of stress factors was excellent in pointing out how
seeminsly-extreneous factors do affect an employee's performance and in reminding
supervisors that a subordinate must be regarded as a total personality And not
only in terms of his visible job performance. However, I believe that the medi-
cal presentation would have had additional value for the supervisor if Dr. Tietjen
had discussed the sepervisor's role in assessing the physical and mental require-
ments of apoeition and an employee's physical and mental capacities to perform
In that position. In this connection, I think it would have been of Value for
Dr. Tietjen to have dismayed that Medical Staff support is available to a tamer-
visor who discerns that a subordinate's physical or mental condition is affecting
his job performance adversely.
mar porsorma lr. He
o all supervisory
can offer.
rather than as
sponsibility of the
dentifyingmedi
Dr. T
a 5
supervisor to ut
cal problems of employees.
jen only 'whetted theappetite on
the majority of the audience would like a
" problems that are being faced by our emlalqr
int What are the recognizable symptoms
to tell that 900 person salience to
additional session* later.
entation. The opening cartoons we
Tistjen gave perhaps the best prepared, most interesting talk of the day.
Its immediate "usefulness may be debatable, but his Intitation to the individual
supervisor to step back and examine his own physical and mental condition and
attitude, as well as those of his subordinates, use an importantmassage.
thought it well worth the time allotted although it could be shortened a bit if
necessary.
mitt/dim:, well done, but he should have ear
the supervisor occupies or the role that he plays in 'what
*
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Whe? *Weal lecture vas entertaining. Hevever I think the eposker coul4
have done a better Job of tying his points dam as to their essaning fox. aver
visors. Otherwise, and this =met refers partieularly to the discussion or
'stress the lecture night be given at any tine to any' group of agency employ-
again, I felt that the was more that could be said of the super
-
bait, for being alert to evidences of medical problem. I
almaterts Approach in 'tottering' sesiners to interested groups
tional prob,isne -- this sub4ects to me, is one that sight
in the Supervisory Responsibilities Programs Alterna-
should be scheduled in the mar future for seleoted levels
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Ta 174T
Zile lecture apparently was prepared for overall
effective.
.. It
and
elTployea.
test of this
ratty of the Director of Security.
4f7".
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The talk by the Director of rinsnce while very-pertinent could have been
condensed to a considerable degree or possibly these details may be of greeter
significance to DDP funding operations.
Eliminate the Finance talk. The end port
able but not beard byname The "TO lost.'*
fi
The speeches given during 'the day were extremely good with me exception.
Personally, Mr. Pueblo speech bed practically no mew. for me. I found his
talk very usinteralting possibly loomuse / es not concerned with financial
mattere in the mese of his discussion. I trim it vas not his intent tut the
speeoh seensad gemmed to en audierne of thieves an! robbers. I wee afraid to
bend over and pick up a quarter I saw lying under a seat.
Mr. Phalle (towered vital ground/ tut I dont as effective es
he might have been. This wee WW1' due to following Dr. Tietjen's "medicine
show, but also due to a parochial approadh *rich alOrt not go over effectively
with representatives of other comments. Nis guidelines on identitying poten-
tial "embezzlers" were mrpangeiste, bat more emphasis eould be placed on the
role and. responsibility of superVisors in dismuragiag "greY arse mise of
.7.0vernment property and aCitner, (such *a riepresentational end operstional expen-
ace/ personal use of official vehicles, etc.). this question vas touched on
li4etly1 but it should get more attention, inn: opinion.
It was geed materiel, loglealli arranged and forthrightly presented it be
has OA unfortunate vocal sualitzr snd lack of variety. Substantively/ he failed
to ewer the problem of how a stApervisor can anticipate, fervertall? or prevent
derelictions.
44,
? Fuch's presentation was poor in that it either was aimed at the wrong
audience or did not go into the supervisory considerations or how employees get
this ww-
It seems to me that the talk by the Director of neon** could be reduced in
length and Sharpened to meln the few points that it had to mks. It would seem
to se that there are other subjects that could have been brought ce in this talk --
which seem/ to be comernediasinly with instances of etishandling of official
funds; the supervisor's responsibility for ecommical and efficient use or
funds and property might have been developed more fully, for usage.
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As a geseral rule, diaeresis= cancerning the leidling of Goverusent funds
ewear basically nessative an restrictive In nature. Althea& ably preserted,
the presentation by the Director of Mann las no exception. I believe fter-
thew effort could be made to find a mare positive tram of reference. Ons
possiblaity seigtrt be to etephsaise? name ritrossal the esperviserris role in the
judicious use of limited Goverment funds. The primary thrust here weld be
the bast use of available monetary resources rather than the ragelatrey and
erledhel veetrIetiore *Posed in the custody of Goverment funds.
Our supervisors coseented advarselyon the .ty3e is content of the. prcsen
tation by the Dire star of llessoce. While they weed 'that the Office of Piznc
has an important role in a superrisory progreas they have susspested that the
style and content as well as the duration of his lecture alert be =eons?
They also felt that exemples or illuertrations mitt have served batter to hold
the attention of the audience.
The Director of Masse put across his message on the responsibilities of
supervisors for cost ocmsolesseass and financial nesusasesent end on how they
should asnitor their endxsrlizsete's handling of funds. Ma manages were good
but I felt there were too sem of them. This talk woad be better if it were
shorter and less tecbnicel. The iejeetion of sew hew mould also help.
considerably by the use of visual
flash end color - as in the Medical presentation.
The presentation by the Director of Mame was not equal to the presents
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'Wore h'Y the other SPealsere. It is recognised that when we talk about control-
ling =Mr, we talk mostlyin natives. Perimns this presentation could be
omeleneeti to cover the type funds involved, genera espenditure requiremensts
and two or three specific ems involving miesprgyriation or incorrect handling
of funds. The regulations are quite esolleit in the handling of funds and to
re-hash the regulation would lase the impact desired.
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Itr. echole made a. very good delivery of bis speech. The ticm of a
eppropriste examples (Possibly in a humorous vein) to blgblIght podate vhich he
woe making, vexed bermes& it more effective and meaningful.
As the last seleehebelieemikere the Director of Personnel vas in skeeeetion
of giving emehamis to aceoepts itich hed alzeedy beau mewed se& of explalnine
the availability of pwecemrsa services me income; to waist lageervisors in
carrying out their reseewsibilities. This was veil done. It ea* during this
talk that I reeognieed coneolously that, vith eXeetPtion, everyone vbo bad
been in the andltorient vas both a swards= and an employee of the Agency.
I believe that this point is exteemele *Portliest to the rwedeuctation vrogrmu
and should be given even greeter empbasis. Assuming that the lee would not be
present on such sepegxem beamed to aupervisors In anoWemr1Mhvelerate, I
believe the Director of Personnel should cover some of tbe material thich the
aro
handled in this ierfegrwt.
In substance good, because it got down to nuts and beets andehed direct
pentneng and epplication for the 'working supandsor. As vdth some of the other
speakers, vocal punctestion was hadier mode& Don't be afraid of silence, or,
in broadcasting term, t'deeoli air tlme." Them is too peat a tendeame to rush
on to the meet mayhems, meet seeitgivaAe or next Meat /1101,t 1111111119 tine for tie
Polart to sink in. gmeas we Weer may WO of vtuct is will lemexemeo *mit tow been
said is Uwe:UAW:blocked by ehat is being said. There ewe times when the
yeee speed produced. teem articulation. A siree example should suffice to
lestmate. ln the ward 'dissatisfaction," the *die vas almost lost. I would
urge e more famlliar or Informal diction be sousht -- for exempla, the vords
will now promet to might better have been "'now let's leighlesAt...* The
opeede should be analysed for the hey or stress words *Ala then meld be under-
lined or highlightei -with the yellow markar to show *ere vocal pauses or emOba-
sis should be pieced.
%he ;Tette/action by the Director of Personnel shonld be wounded to Include
three specific cases coverleee au Individual dimmlssed during his first year,
an individual dismissed during his first three years and the third individual
being retained. Personnel Officers know this but it is Obvious Item the gees
tion put to the Penal not all supervisors are really alert to all their avenues.
The only other comment is to selteh the times of weseetaticm of the Chief,
*Aloe" staff undid* Director of Personnel. There Is no real justification
Tor this comment except Personnel generally follovs the Comeseeer.
!e-e. Echols had the unenriablet archer man position at the end of the after-
noon. Frankly, I helleme he my have tried to cover too such sevend for his
audience to absorb, although moat of the topics vere certain]: of Isztereet.
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3ome irisua aide might help to foam on important points. As amtioned in TV
marls on the MS' lecture, I believe there should be more attention to the
specifies of how a supervisor 133C41b3, go about identifying his outstanding and
weatest eubordira.tes. Ike present system offers little incentive (either
revanisl or penalties) to the supervisor to =eke the too. perforsanee evalm-
tione necessary for effective mosnagmerrt. Under the present Wattali one tad
fitness report tondo to elm* en enployee's future (rather then acting as a
317.2r for future immanent), and it is all too for the supervisor to
Tecatea bi,buyit. rating in the low anorrage seele to avoid trouble.
C01. White,e and khan' presentatione covered the these of the confer-
once eXtrettely sell. The ftsser set the tees of the conference with his discus-
sion of the concepts of memassent; and the latter, lerkit* within this frame-
work) discussed the practical amects of implesenting the eonnewts. n
opinion" the? substance of both preeentstiess should be continued an its.
That the Mame and Personnel psrtins of the muse could have been
livened up considerslAy ty the use of lama alas or peessal euperiernes to
add sone flesh and color es in the Medieal Twesealtetion.
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These questions-extd.enoteres were Interesting, but the parttcipantat *savers
were n****84radiz suarded. If tine become a problmj, this session could be
out,. but It should be continued if possible.
* * *
ei and
The tin* meat In the Arai discussion seemed less vorthetkile thrat that
ildlich me spent on the talks by sent= officials. Its in value to me um to
.grovide a vehicle for en Important contribution 14r Rr. rirtpatelok. Althougit
beau to ease predjudice against panel Prosentatione. Iriesi4 hallow that
this verb of the program could be eliatinatel without scrims loss. The props:mei
im44 be isnatoved it it lore shortened overall and Mr.Kirkpatrick used the
flami period of time.
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The wpeeehee she4 atertero brief
Ibliere the program could be Prearcbsd
re who le in an office with ouch activity.
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two
This program las too lam. A 611f hour conference is almost impossible frost
the standpoint ot keeping evemea attent1m, After lunch speakers also
ought to be individuelts like thegetturitY "" 14?041 bwatukR5X1A9a
foreefta iipeekew. Suggest no ace* than 14.5 hour session. I ~bed to PI8i*.
cats neat t but even this presentation could be cut ease crerlapping.
The Idazga COUlet. tanoillt be omitted for tfte end DM stunowlsors = geared
naactrhat 'toward MP.
I think the sessinn vas entirely too ig. A full der of lecturing is too
much. I wad emegrust either that the maser of speamrs he reduced. or that
the pro,vevet be presented on 2 hel14ein znther than one full day.
Cr supervisors tea,
,4to4 that one ttbsy is not too such or too little.
penal concept. They sugensimi a stabasent * Mr. Xixtpedzriek with the edi-
tion]. suggestion that he should be the first speaker after Lush. The MI
kicked off the wisp= and set the tone for the morning; 1. larkretrick could
serve the wise Airpose as the first speaker after lunch.
think each speech could have been abortentai by ten minutes without sub-
stantial loss In content value. This azaLIA shorten the proven by it an
hour and glinr.the audience a chance to get beck to their 3obe a bit sooner.
*
Me wares.' should be shortened. It Is not possible or desirable for opera
ting officials to give a orat4ert course in basic supewetrion. Os* belt day
bould be dideVate for avollealmarted prementhtion. Per exemple, if there ware
points to be made in the medical portion of the programs* tiler could have been
made in five or ten minutes. Nest of the pemle liked the slideso but this is
iudetty expensive entertat )
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:LOU VarA&M..7t.-804nd?NAWei,L,
better plume arraaggeonnt tor Mr. ICIOIS end
be
of this
a earemn
(1,1114,
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RD1~000
of
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Juggest that the Executive Directar-Congstroller devote more time to sumeine-
,3 at Wm conclusion of the *curse ler putting the activities of the day back
into perspective, again tram his Agency massegeseet ventage" point.
Me speaking time of the DCI eonl4 be reM to war introductory remarks
indicating hie stomp of swami and importance that he attaches to the manage-
ment role of the supervisor; tbst the time saved be used let the Executive Dirac-
tocti4lcalptroller in setting forth his general views on Many manaesmetxt tram his
vantage point.
Attni of our suPervisors telt that there mks a need for "tying up the locee
ends. A capsule assmeny of the Ageney's objective in modulating the gregrem
as well as a fallow-up on the DC/fe observestiacs of proteasionalism might have
Jewesses/ the course content. Es this respect, it ves suggested that Ur. kirk-
trick might speak on the subject s "Are * Professismal Supervisors." The
eioneral thought to be devolved is that personnel manegsment is the basic
revonsibility of the suearviscr?be is directly responsible for employee moti
votion, perforemeee, UtPrOVVENDWG, recognitions and titiaftatiath
it *a also suggested that the Director of Personnel could follow Mr. Kir4c-
13atriekts these with mare specifie exemplas of hoe presessiorsel overviews in
the Agency have actually' used the services of the Office of Pereermel, the
14edioal Staff, the Office of Veining, and the General Counsel.
*
That the lisemrtive I eat Cometroller or his limpower Control Officer be
aided to the etgenda to present tap level reseagesseret viewpoints relative to the
utilisation of Agency empower meets in relation to the over-ell marpower con-
ixol policies at the White House, Bureau of the Budget smit Congress.
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13. Other ts
I sould like to see this emcee be given Ige tosemni who weld be more
demmuitrative; she wild have mom punch; and Ito reread have essmi good, olds
salseemethip finesse in theirfelivery. When speetere thmeseves do not berme
excited or ruffled in their preeentation, 'but cumbizor? to placidly turn the
pages of their notes, one ean hardly expect the medierse to really Steil the
Importance of the sibject matter.
of the elweekerso I thosiOrt Col. White *Mimi asier with the honors.
Mr, Igebalat Spetetip *at I vas able to beer, vas good, but I had diffieria.
hearing Liar therefore, It Like others, lost much of his pereentstiret.
Au in all, the course utis useful but the degree of useinIneem vill deprnd
on boy much T will improve in meeting my respoinibilitiee as a superviscr in
the future.
I yould like to suggest that meetings or supervisors be 114 occasionally*
Peetm in enteOuer CMGS, 10Steelal3 for "begineer stsPervisors, Possiblr
grades ail-9 emu* 11. At such meetings wham more detail regarding dm-to-
day setivities end problems could be discussed.
The sulmrtione of the scum* ves retry well planned; hCitalVeres I think that
the 'anger supervisory Ines ehould be handled in a steep tytbemselmes "tare
they could get more of the Isola esipervisory isuggestiors. itliminerting some of
the basic supervisory advise to the senior grou;p wad alley man thee for
discussion or sonwoott supervision and meniessent with the awe experienced
mgrxrirlieore.
Ginee a couple of speakers brought up the subject that Ye as CIA
emplwees are part of a neer social oriomiestine and order 'sty shouldnit there
*leo be an effort eside to give mem of this type of Philosopier to the intermedi-
ate levels (end mulobe junior Qom) o have net ~hal supervismty positions?
The older supervisors have prebehly faced their edjustmerit problems suceessfully,
mhereee the younger ones here yet to do ma.
tbre
Ow supervisors noted that
ire and suggested emit consideration
as a meow of maphemining the training aspect of * supervisor'. responsi
to Mot 42144071,011*
*
* * * *
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Approved For Release 2001/07/31 : CIA-RD
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Approved For Release 2001/07/31 : CIA-RDP80-01826R000300120023-5
the
each