REPORT OF DD/A MBO PROGRAM OBJECTIVE: DEVISE SYSTEMS AND PROCEDURES TO DEVELOP AND ESTABLISH A SERIES OF POSITIVE INDICATORS AGAINST WHICH PROGRAM MISSIONS (FUNCTIONS) CAN BE JUDGED

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP83B00823R000400040033-4
• Release Decision: RIPPUB
• Original Classification: K
• Document Page Count: 4
• Document Creation Date: December 12, 2016
• Document Release Date: July 10, 2002
• Sequence Number: 33
• Publication Date: June 18, 1976
• Content Type: MF

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or 6
18 JUN 1976
MEMO A NDUM FO^: Deputy Director for Administration
FROM
SUBJECT
Acting Director ot Security
Report of DD/A MBO Program Objective:
Devise Systems and Procedures to
Develop and Establish a Series of
Positive Indicators Against Which
Program Missions (Functions) Can be
Judged,
REFERENCE Mono from. DD/A dtd 21 May 76, sane
subject (DP/A 76-2610)
STAT
1. This menoranduin is for your information only.
2. As you are already aware, the Office of Security
encountered serious difficulty in addressing itself to
subject objective during most of fiscal year 1976. This
difficulty was primarily due to a lack of a clear under-
standing of the purpose of the objective, which was
corrected only in early May 1976 when the Associate
Deputy Director for Administration presented a detailed
explanation of its history and need ;-t the Directorate's
Planning Team symposium.
3. At the beginning of the fiscal year, when subject
objective was first identified to us, the Office of
Security laid out an action elan for its achievement com-
posed of six milestones culminating in the proposed sub-
mission of a system and procedural description report to
you. In certain respects, we underestimated the task,
not from the standpoint of resource requirements associated
therewith, but rather the depth of analysis needed to
select meaningful and practical indicators. This resulted
in several false starts, none of which came to fruition.
We even considered, and had in our milestone action plan,
the idea of a test-run of collecting data.
6 2731
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4. During; the months that passed, at our bi-
monthly Management Conferences, on more than one
occasion we discussed with You possible indicators of
mission performance. You will recall that many of our
suggestions in these discussions were rejected. We
tried at first to identify possible indicators by
soliciting nominations or candidates from our several
Office components. While we had many such nominations
in this process, their merits were highly questionable.
S. Following this lack of success our Alanning
staff tried a new approach. It examined the mission and
functions of the Office and tried to identify those
few of primary significance as a basis for developing
some composite Dow-.Toros type index of our performance.
While this approach seemed more successful than the
earlier round, it tended to be nonspecific and not
"program related. s~
6. At our 10 February 1976 bi-monthly Management
Conference, you suggested that we examine our Resource
Package structure as a basis for developing performance
indicators. This suggestion has proven to be consi-
derably more promising than the earlier approaches.
Your suggestion came generally at the same time as the
Program Call, in preparation for responding to which
we were intending to reorganize our Resource Package
structure.
7. We did indeed reorganize the structure of
Office of Security Resource Packages in our program sub-
raission. The thrust of this reorganization was to make
each package, to the extent possible, more product
oriented than the strict organizational lines of the
previous structure. We proposed a new structure of
these packages made up of two types of packages: one
set organized to cover our core activities; a second
set designed to address special objectives, e.g.. the
development and inauguration of the Security Access
Control System (SACS).
S. We had in mind that performance measurement for
these packages would take different forms depending on
the type. The product oriented core packages would
have associated with them performance indicators
ted with the product involved in t.ae package. ct%i
Scial objective packages would have MBO action plans
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which would serve as a basis for evaluating the success
of each package.
9. Although you approved our total proposal with
reference to the restructuring of our Resource Packages,
the Office of the Comptroller did not go along with the
institution of special objective packages and insisted
that such special objectives be integrated into one or
another of the core packages. While this necessarily
impacted on our plan to develop mission performance
measurement, it has not seriously impaired our effort.
10. At our suggestion, the May 1976 Planning Team
symposium devoted most of the day to a discussion of
subject objective. Keynoting this discussion, the
Associate Deputy Director for Administration presented
a comprehensive explanation of the background and
requirement of establishing positive indicators for
program missions. This Presentation provided us consi-
derable enlightenment and assistance in turning around
the lack of success we had had during the several months
of fruitless effort earlier in the fiscal year. In
making the presentation, the ADD/A. acknowledged the dif-
ficulties that several Offices were having with reference
to the objective and indicated that we could all take
additional time to achieve the goal. Coupling the
successful outlook of developing indicators on the basis
of resource packages and the presentation of the ADD/A
to the Planning Team, we have revised our approach and
our action plan and confidently look forward to achieving
the objective by November 1976.
11. Our revised action plan has four remaining
milestones:
a. The complete identification of possible
performance indicators for each Resource Package.
August 1976.
menu .forDefinition of data collection require-ech possible indicator. - September 1976.
c. Selection of those indicators most meaning-
ful and without excessive data collection require-
ments. - October 1976.
d. Preparation and submission of a complete
report to you of our proposed sy.s tems and procedures.
- November 1976
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12. At our February 1976 bi-monthly ?Management
Conference you also suggested that three knowl4dgeable
security careerists isolate themselves for the time
necessary to cone up with some sound candidates as
security mission performance indicators. In mid-March.
three senior saff officer-n ent a couple of days at
STAT thel for this purpose. New
ideas w > reference to possible indicators were indeed
surfaced; however, we found that these ideas needed
considerable refinement and analysis before they could
be even definitely called candidates. This analysis
is continuing.
13. In this tiro-day thinking session, the small
group also concluded that other parts of the Agency
may be in a better position to identify perforlance
indicators for some of our packages, for example,
one package relates to our recordkeeping; we felt that
the Records Management specialists must have a method-
ology for evaluating good, mediocre, or poor record-
keeping operations. We are soliciting help. We
decided that the Office of Joint Computer Support may
provide us assistance in evaluating our computer security
program; we are seeking outside help in this area also.
14. In summary, fiscal year 1976 in the TIRO area
has been one of frustration for the most part in our
efforts at addressing subject objective. The bright
light, however, in our expectations in this area over
the next several months exists because we feel we can
see the end of the tunnel. Our difficulties and almost
total lack of progress were in the first three quarters
of the year. Our progress has occurred in recent months.
We are optimistic and are happy that our difficulties
came early rather than late in pursuit of this. elusive
goal.
STAT
Distribution:
Orig $ 1 - Adse
1 - XNNX AD/Sec
-->-I - OS Reg
1 - PPG
STAT OS/C/PPG mi 18 Jun 76
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