AGENCY-SPONSORED INSURANCE PROGRAMS

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP86-00964R000100110046-5
• Release Decision: RIPPUB
• Original Classification: S
• Document Page Count: 22
• Document Creation Date: December 14, 2016
• Document Release Date: July 24, 2003
• Sequence Number: 46
• Publication Date: June 29, 1955
• Content Type: MF

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"
ANDVM FGR: inspector General
: Agency-sponsored Insurance Programs
REF CES : (a) CIA Notice No.
'T
Idtd 29 lul
Subjs 'Employee Ser Insuranc
Available to Agency )trnpleyees'
(b) Memo dtd 26 April 55 to DD/S fr 1G,
same subject
) o dtd ZO May 55 to DD/S fr D/Pers
same subject
4, 25X1
I. Pursuant ?te your request, a round table discussion relating
to the above subject mate hold in the Office of the Director of Person:1.c1
on 24 Juno 1955. This meeting was attended as previously suggested
by pereotenel representing the various compensate of the Agency who
were concerned with this matter and who also could speak authori-
tatively for their individual components. An appropriate ageada for
this discussion had been arranged prior to this meeting.
Z. newt number o (1) of the agenda relating to tsunce of
1d.nftftcattou cards for employees or dependents being sdmttted to
the hospital under the Mutual of Omaha plan was dealt with in ;r:he
following manner:
Persons entering the hospital under normal conditions will
be advised to obtain typical Omaha hospital admittance forms
from the Insurance branch, Insurance and Caeualty
Office of Personnel. Such forma may not be distributed in
advance due to the fact that same are good for a period of
seven (7) days only and must, therefore, be issued just prior
o mitering the hospital. The membership or identification
cards will, however, also be made available to all Agency
members presently insured under the Mutual of Omaha
hoapitaltastiort plan through the component or division tt.,
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her Belongs. It w 11 then be Lnc bent upon
or divieion to make the decision as to what
y be presented with a card and what members,
who des to possible security implications. must be denied
the privilege of carrying such card. The represeets.tives
from be Security Office and Fl Cover Division requested
that only those employees who might be denied the member-
ship card be brought to their individeal attention and that
after their concurrence with the decisioa of the component
or division that such membership cards be returned to the
Office of Personnel with a metro to be held in the personnel
file of the member until such time as he might have received
a change of status enabling hire to carry such card. It was
further agreed that at such time as any employee carrying
this membership card might receive an overseas assign-
ment or leave the Agency, this card is to be surrendered in
such inetances to the Secnrity Office before he is checked
out.
3. It was further agreed that t. divisions and components
be made responsible for iuforreing overseas employees relative to
their rights under the Omaha hospitalisation contract and it was
further suggested by Mr. of the Security Office that a pro-
cedars be devised In order that whenever uscessary money be advanced
by the overseas station to the member whenever needed for hospitalisat tort.
purposes, the sante is to be repaid such station by GEHA upon pre -
ntatiort of a bill. This letter feature would appear to require the
errense of the Comptroller. Office of General Counsel and the Office
of Personnel.
4. item number two (2) on the agenda dealt'with the issuance
.tiftoetes of insurance under master pOlicies in order that both
*tic and overseas personnel may hold ? evidence of possess n_
nee coverage ender various types. The distribution of these
cortificates would be handled generally in the some manner as the
distribution of membership cards mantic) ea above; namely. through
the divielon or component involved. It was again further agreed that
whenever, due to security implicaticos, a member was denied the
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hold s c.rtUtzat.e in hi* posseS
urely in his personnel folder and t
notified through his division channels of such action; or should be
prefer, he may place it In a safe deposit box or other safe re-
pository in which ha might keep his will and other sienziar valuable
papers.
S. the availability of the payroll ddgctton plan
red funds tHas discussed at some length. The
Office of General Counsel coiered this matter
clear that for maw years the Comptroller
ei has success.fully ruled against the pay-
availa.ble to any other than Government
pereannel on uavcazchsr.d funds, or to specifically legislated situetiohe
such as the para.,* ailed States Savings /lends or the recently ?
legislated l'ederal Zmptoye.is Group Life Inenrancs plan, each el which
is by law permitted to cone under payroll deductious. It Ives further
pointed out that deepite the need for payroll deduction plan across the
board in this Agency due to our various security Implications, Li
would be impossible to employ ,he same dee to the constant thorough
audits being Inside by the Government Accounting Office of our fiscal
end financial operations, lt was, of course, pointed out that all
member* under unvouchered funds, whether overseas or stateside
are automatically eligible fOr payroll deductioeut. ilniortenataly,
however,
this applies but 1.o a small segment of our membership.
6. The Fossil/1V ty of activating two (2) or three (3) small
branch offices at strategic locatiens 'within the Agency was diacussed
at considere0U length. The representative of the Inspector General's
office together with representatives of various other offices felt that
a tremendous nutttber of man itoers were spent annually by several
thousand employees who come from many point, around the Ageacy
into the cashiers office of he Insurence branch in Curie Hell for the
purpose of making premium payments. The Insurance Office has for
sometime urged the GERA members to transmit premiums by check
either to the Insurance Branch
r through Agency mail in order CO avoid wasting
mato nouns by delivering the same in person. Quite frequently member,
hotv?e bee* seeding mosey in the form of bills and change through Agency
mail which is, of course, ik dangerous pracr ice and such members have
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this prectie was the conce Duo ,)f
?
very well be possible to eitablsb the
so long as limited bet adequate space
gency at strategic rgrits for that purpose.
r Mt that such branches could be operated only for
ur ) day period during each month during
aU GEPIA Ater* ar.thin that area would pay their
that point only and that various tiller euitahle procedures
order that the best ieterest of the member* might be
y starved. This, of course, would *stall the allocation of
tional space as well as personael to carry out title service.
7. The heal item
trtbut of Master
divisions of the Agency
may have such contrae
devolve to review the same in order to be apprised in detail of the
various clauses, extent of ccverage, and surgical schedules by which
reimbureements for various types of operations are made. It was
agreed that all Admia Officers including those in Headquarters,
&ad overseas stations be provided with COIL -
Oat' copies of essential master policies for such ready reference.
This program has *Iready beeri initiated and will now be further
implemented.
uder disc
Cent ya
order The
convents:in
n had to do wIth the Me-
lt major components or
members of such components
avalleble in the event they
OP/ICD
:mkb
Distribution:
0 & 1-Addressee
/2-DD/S
2-D/Pers
1C/ICD
L. K. WW1 V
Deputy Director
(fluppert)
(29 June 1955) Originator
Conc
25X
culakry Div' sin
4,1,149'
i . J.J LI. el- LAJI. oi \F ei. SC/1/11t,1
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955
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MEMORANDU4 FOR: Director of Personnel
SUBJECT : Agency-sponsored Insurance Programs
REFERENCE
: Proposed Memo to IG from DD/S, same subject
1. The attached correspondence proposed for Colonel White's
siL3nature and directed to the Inspector General in reply to his
26 April memorandum on the subject has been reviewed by Colonel
White. Some rewriting mould appear to be in order.
2. The lead paragraph of the proposed memo to the Inspector
General indicates that the Inspector General requested a round-table
qiscussion on the subject. The: Inspector General's memo of 26 April
noted the need for most serious, consideration of problems cited and
an offer of participation by his Staff in formulating remedial action.
However, It was your suggestion that a round-table discussion be held
and Colonel White concurred; Mr. Kirkpatrick has not been involved
in this mutter subsequent to his 26 April memorandum to the DD/5
beyond the probability that Jack Blake reported round table results
to him following the meeting which Blake attended at your invitation.
3. In general this proposed PD1 S to IG memorandum reads like
a detailed report from you to the DD/S on the round-table meeting
which you convened and, as such, is quite satisfactory. However,
Colonel White would like to have a relatively brief reply written
directly to the point of the 2b: April Inspector General's memorandum
drafted for his signature.
I. In view of the elapsed time since our receipt of the April
I.G.'s memorandum, Colonel White would appreciate receiving a redraft
of nis reply to this memorandum as soon as possible.
`A?ecial assistant to tne
De2ty Director (Support)
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MEMORANDUM FCR: Director of Personnel
SUBJECT Agency-sponsored Insurance Programs
REFERENCES (a) CIA Notice No. dtd 29 Jul 541
Subj: "Employee Services, Insurance
Available to Agency Employees"
(b) Memo dtd 26 Apr 55 to DD/S ft IG,
same subject
(c) Memo dtd 26 May 55 to DD/S ft D/Pers,
sem subject
1. I have reviewed your comments regarding the Inspector
General's 26 April memorandum, "Agency-sponsored Insurance
Programs.
2. Your suggestion that points raised in this memorandum
warrant a round-table discussion and action by individuals quali-
fied to speak authoritatively for interested components of the
Agency is acceptable to me. I would appreciate it if you would
convene and chair such a meeting in the very near future.
3. Please advise me promptly of the actions and conclusions
resulting from this meeting. The preparation of an appropriate
reply to the Inspector General's 26 April memorandum for my
signature is also requested.
ein
z.-1?Ce
--4ttLL2?7-
?j
A a 4..* ?
L. K. WHITE
Deputy Director
?au-- (Support)
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(ZS
RIVIRUNCIE
is
155
PCB: Director of Personnel
Agency -*veneered Insurance
(a)
(b
CIA Notice So.
904: "Amployee
Avallable to Agency B0ployees"
Moo dtd 26 Apr 55 to DD/8 fr MD
soma subject
Memo dtd 26 Nay 55 to WS fr DiPers,
anew subject
54,
Inspector
y ..spotisorett insurance
2. Your suggestion that points raised in this memorandum
warrant a round-table discussion and action by individuals quail-
tied to 'Peek authoritatively for interested eomponents of the
Agency is acceptable to me. I would appreciate it if you would
convene and. Chair such a noeting it the very near future.
3. Please advise me prnmptly of the actions and conclusions
resulting fran this meeting. The tion of an appropriate
reply to the Inspector General's 26 April memorandum for my
signature is also requested.
Note:
The following was added by Coldnel White:
1. Seems to me we should be able to issue
some sort of credentials and copy of the policy
to employees within the bounds of Seclrity.
2. Please review with General Counsel the
possibility of pay roll deductions. This would be
best possible answer.
II
.3. Please expedite action and complete nat. iatbr than 1 Ialz
we have had this since 26 April.
- SIGNED
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TRANSMITTA
DMO
TO:
Director of _Personnel
BUILDING 1 ROOM NO.
Curie Hall 243
REMARKS:
Harry:
We would like to arrange for
to sit in on this round
table discussion as an observer.
Will you have him included in the
calling of such a meeting.
cc: Mr.
FROM:
BUILDING
h. Gates Lloyd, ADD/S
ROOM NO
East 123
FORM NO. Qa 0
SEP 1946 0U-0
NSION
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4.db, Nor
APR 26
MEMORANDUM FOR: Deputy Director (Support)
SUBJECT : Agency-sponsored Insurance Programs
25X1 REFERENCE CIA Notice' Fated 29 July 1954 "Employee Services
Insurance Available to Agency EMployees" signed by DD/A
ILLEGIB
1. During the last few months a considerable number of Agency employees
have called to the attention of this staff a sufficient number of substantive
deficiencies in the Agency-sponsored insurance programs to warrant your
personal attention.
2. The particular insurance plans concerned are the life insurance plan
underwritten by the United Benefit Life Insurance Co. of Omaha, Nebraska, and
the health insurance plan underwritten by the Mutual Benefit Realth and
Accident Association of Omaha, Nebraska, both of Which are Agency-administered
in the name of the Government Employees Health Association, Inc. (GERA)., The
availability of these plans to Agency employees was published in both referenced
Notice and by the simultaneous distribution of a brochure entitled Life Insurance
and Iealth Insurance published by the Government Employees Health Association,
Inc
3. The dissatisfaction with the administration of these programs to date
has been concerned primarily with three aspects of the health program. Ref-
erenced Notice in paragraph 3a made the following commitment to subscribers
to the health insurance plan:
"Suitable credentials will be given to all subscribers as a
guarantee for immediate admittance to any hospital. Claim payments up
to the full limit of the subscriber's contract are guaranteed to the
hospital."
Despite the passage of approximately nine months such "suitable credentials"
have not been issued and there exists a difference of opinion between the Offices
of Personnel and Security on their issuance. There has been devised a most
unsatisfactory procedure whereby a policyholder, prior to the admittance of
himself or a dependent to a hospital, may acquire from the Claims and Insurance
Branch, Office of Personnel, upon specific request an admittance form Which
informs the hospital that the individual concerned is protected by a health
insurance policy. It is understood that a plan has also been devised whereby
an insurance-protected individual, upon being admitted to a hospital, may state
he is covered by G. insurance and request the hospital authorities to verify
this fact by teleyoning the Claims and Insurance Branch on a sterile number.
Appr
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4. These procedures, in the opinion of this staff, are entirely unrealis-
tic, are less secure than the issuance of an orthodox identification card and
represent a breech of faith on the part of the Agency to its employees. While
there are undoubtedly security precautions which must be observed in the issuance
of identification cards, it is believed any problems are far from insurmountable.
If Agency employees are at liberty to disclose their place of employment to
retail credit associations for credit purposes, to commercial lending institutions
for enumerable types of loans, it is believed our security will not be signifi-
canily lessened by the occasional revelation to the commercial underwriters of
certain CIA employees upon whom requests for information may be made by admitting
hospitals. It is a matter of economic necessity to many low-graded employees
that if at all possible they not have the need to either make sizable deposits
or pay full hospital bills when the services of such an institution are necessary.
Unrealistic cloak and daggerish procedures for establishing credits with hospitals
are both unwise from a security point of view and highly impractical when admit-
tance to a hospital must be made under emergency codditions. While it is realized
that discretion must be exercised in issuing identification cards to certain
employees of the Clandestine Services this should not be the reason for denying
all other employees of the Agency all of the benefits accruing through a health
insurance plan.
5. For reasons we understand to be both security and administrative in
nature, employees have not been presented with an actual copy of the health
insurance policy which legally establishes their rights and benefits. A so-called
"master policy" is on file in the Claims and Insurance Branch at Curie Hall and
is available for review by policyholders upon request. It is most unusual for
holders of an insurance policy not to have possession of a copy of the contractual
agreement with the underwriting company. It would appear in order at the very
least that copies of this master policy be reproduced and put on file in every
branch unit of organization in the Agency where it would be available for review
by employees. Such a copy, sterilized if necessary, should be dispatched to
25X1 every fLeld installation. A notice to all employees should
be disseminated informing them where this policy might be scrutinized by them.
6. Under the present GERA administrative arrangements, policyholders who
are employed in Washington may make their monthly premium payment only at the
Office of the Claims and Insurance Branch, Room 144, Curie Hall. We are informed
25X1 that there are now approximately I I policyholders. Based on the percentage
of staff employees located in Washington and at other locations, this would
indicate that there are approximately 'policyholders locally employed. The 25X1
loss of productive manpower per month by having employees or a representative
25X1 of any group of employees from ['buildings go once a month to Curie Hall to
make insurance payments is a highly questionable procedure. We understand that
studies are presently underway to see whether procedures may be established
which would allow employees to send premium payments to Curie Hall through the
Agency's courier system. While this may represent some degree of progress, it
would appear that a more desirable goal would be the establishment of a short
collection period: say two days a month, in each of the major buildings occupied
by the Agency, during which period a representative of the Insurance and Claims
Branch would accept premium payments.
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7. There is attached for your information a memorandum presented to an
officer of this staff upon a recent visit to the Mission. It raises 25X1
certain problems in connection with the GERA life insurance programs, certain
of which are not unlike those discussed above. While the author may have
overstated the case, certain basic questions of policy are raised for which we
know as yet no answers.
8. Considerable publicity accompanied the announcement of the availability
of the GERA insurance plans as representing a tangible benefit acruing to career
employees of the Agency. I believe it incumbent upon all of us to do all in
our power to insure the satisfactory working of the procedures through which
these insurance plans are administered. I believe the matters as presented
above deserve the most serious consideration. If the formulation of remedial
action can be assisted by participation from this staff, we will be more than
happy to cooperate.
9. I will appreciate being advised of What action can be taken to remedy
the above weaknesses in our Agency-sponsored insurance programs.
25X1
IMB. Kirkpatrick
ector General
Attachment
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17 February 1955
TO : The Visiting Inspector-General Team
SUBJECT : Life Insurance through GEHA
/. When, in December 1954'; we signed a card designating a
wish to have GEHA Life Insurance and authorizing KUBARK to deduct
payments for this insurance from our salaries we were required
to sign the following statement:
for myself, my heirs, executors, administrators, and
assigns do hereby release my employer, its agents, officers
or employees from any and all claims which may hereafter
arise on account of my application for membership in,
and insurance with said Company."
2. We receive no receipts for premium payments, or proof that
we hold and are paying for a life insurance policy.
3. Although the amount of the benefit for natural death and for
accidental death has been changed several times we have never re-
ceived official notification of this,
4. We have no policy or other certificate which we can give
our beneficiaries so that they know
a. that we are insured,
b. how much the benefits are at time of death,
c. where they should apply if they do not receive the pro-
ceeds of the policy within a reasonable time after our death.
5. Under the present system we are completely dependent upon
the efficiency and honesty of clerical employees of KUBARK to make
a claim on behalf of our beneficiaries if we should die. Clerical
errors are not unavoidable in the agency. We know examples of
persons whose salaries were not paid to allottees for as much as
six months, and then only after correspondence asking to have this
oversight corrected. We know of cases in which deductions for
insurance were made from the salary of the wrong employee. Eight
months ago an employee at this base submitted a claim for payment
of hospitalization insurance. He has not received that payment
nor any acknowledgement that his claim has been received, despite
several "tickler" dispatches. This is a case of a person who is
alive and within the agency with full knowledge of what section
should be handling his problems. These cases are all prof
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17 February 1955
enough that human error can and does happen, and in the case of
our beneficiaries'not knowing where to apply to correct such an
.error/ this can mean the difference between payment and non-pay-
ment of benefits.
6. The present system of handling GEHA life insurance leavee
too much leeway for clerical error and no protection against dis-
honesty. It puts a penalty on observing security regulations,
since the only way an employee can prepare his beneficiary is to
identify to the beneficiary who is employer is.
7. We understand the need for security precautions but we
feel that some simple measures could and should be taken to protect
both security and the beneficiaries of agency employees, such as:
a. some kind of certificaisproving that the KUBARK
employee holds life insurance* This could have an
innocuous name (as GEHA is) and should isidicate the
policy number.
b. a representative with a cover address and telephone
number in Washington to which beneficiaries can apply
for benefits or information about the processing of
claims.
8. I think that my husband, I and I offer
a fairly typical example of what could possibly happen. We both
hold GEHA policies, each naming the other as beneficiary. Since we
are both serving overseas it could easily happen that we would both
die in the same accident, suchlli plane crash. In this case our
parents become the alternate beneficiaries. For security reasons
we have not told our parents the name or address of our employer.
They know we carry "government insurance." If we should both die
they would not know how much they should receive nor to whom they
should apply for it. In the happiest of cases KUBARK will notify
the insurance company and our parents will receive payments. In
the case of a clerical oversight the insurance company would not
know of our death and would not pay anything, the policy would lap
for lack of further prehium payments. In the case of dishoneaty
a knowledgable KUBARK ( or ex-KUBARK) employee could offer our
parents the service of collecting the insurance for them if they
just sign a power-of-attorney statement to him. He could then pay
our beneficiaries -a small amount of the total benefit and keep the
remainder, or could pay our parents the benefit for natural.death
although he collected the greater amount for accidental death.
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9. For all these reasons I firmly believe that KUBARK should
take steps to correct this unfortunate arrangement for life in.
surance held by employees, especially those who are serving
overseas.
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--
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and each comment numbered to correspond with the number in the "TO" column. Each officer should initial (check mark in 3ufficient)
before further routing. This Routing and Record Sheet should be returned to Registry.
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(40)
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TRANSMITTAI ,.IP
5 May 1955
mmo
TO:
Director of Personnel
BUILDING
Curie Hall
REMARKS.
SUBJECT: Attached memorandum to the DD/S
from the IG concerning Agency-
sponsored insurance programs
Request your comments at the earlies
opportunity on the three principle points
raised and preparation of reply for DD/S'
signature.
DAS 55-227 e 4,0
FROM:
H. Gates Lloyd, ADD/S
BUILDING
East
FORM NO. 9g
SEP 1946 L.1v-0
16-85268-1
GPO
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mor'
INSTRUCTIONS TO HOLDERS OF GEHA MEMBERSHIP CARDS
Membership cards, primarily issued for members and
families who may naed same for hospitalization may be issued
to overt personnel only, who may without prejudice, admit GilEK-
affiliation. No membership cards will be issued to any employee
members under any type of cover - whether light or deep. Also,
at such time that any overt employee goes under any type of cover,
whether light or deep - he is, however, bound to immediately
surrender his GEHA membership card.
Approved For Release 2003/08/13 : CIA-RDP86-00964R000100110046-5
Approved For Release 2003/08/13 : CIA-RDP86-00964R000100110046-5
The attached Identification Card is generally to be used in emergencies
when the member does not have the opportunity to pick taxecilatapitadx up the Hospital
Admittance Form from the Insurance Office. The Card is primarily to
identify you with the Mutual of Omaha Hospitalization Plan issued to the
Government Employees' Health Association. It will be the duty of the
employee to turn this Card into their Division Admin Officer or to the
Security Office in the event of resigning or leaving the Agency. Employees
will at no time contact the underwriter?Mutual of Omaha?for any purpose,
as all information is available through the Insurance and Casualty Division.
Employees will not use the sterile telephone number given faxacilmaxmooixthe
the
on the back of the Identification Card. This is for/use of hospitals only
who may wish to call GEHA for additional information.
Approved For Release 2003/08/13 : CIA-RDP86-00964R000100110046-5