UTILITIES FOR ODP COMPUTER CENTERS

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP86-01019R000200030006-5
• Release Decision: RIPPUB
• Original Classification: K
• Document Page Count: 2
• Document Creation Date: December 16, 2016
• Document Release Date: July 5, 2005
• Sequence Number: 6
• Publication Date: August 3, 1981
• Content Type: MF

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03AUG1981 IEX
MEMORANDUM FOR: Director of Logistics
FROM: Bruce T. Johnson
Director of Data Processing
SUBJECT: Utilities for ODP Computer Centers
1. Action Requested:
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We request that the office of Logistics take the necess:iry;y
steps to lower the rate of utility failures to no more than
one per year for each of the ODP computer centers. As an
immediate measure scheduled maintenance and scheduled repair
should be conducted on ODP utilities outside of prime time
working hours.
2. Background:
OJ)P has made a concentrated effort during the lass. 24
months to increase the time that the ODP facilities are available
to our customers. Needless to say, the quality of the utiliti=es
that drive the computer centers greatly affects our ability to
keep our systems operating. Unfortunately, the number of
failures during the last two years suggest that there is a serious
problem with the quality of this service.
During this time frame, ODP has experienced 20 Failures due
to utility outages. Ten of these failures have occurred since
31. March 1981. With each of these failures we have lost an
average of four hours of processing. What is even more important,
however, is that we have experienced a significant increase in
the rate of equipment failure. A recent analysis ha shown that
for two weeks following an unscheduled power outage, the rate
of equipment failure is two to three times the normal rate.
When you consider that we had 20 failures in two years, the ODP
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computer centers have been operating in degraded mode at best Eor
over one-third of the time because of power failures (20 x 2 weeks
divided. by 108 weeks). We cannot expect our users to continue to
tolerate such a situation. We must have more dependable power,
and I earnestly request the Office of Logistics to design utility
systems such that we experience no more than one failure per year.
As an immediate measure, I must ask that all scheduled
maintenance on ODP utilities be accomplished outside of the
hours of 0700-2000, Monday-Friday to avoid the high risk of
inadvertently disrupting essential service when maintenance
is performed during the prime shift.
Undoubtedly there will be resource issues raised by this
request. We will be happy to work with you to resolve these
issues and to obtain the necessary funds.
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