1983 ANNUAL REPORT OFFICE OF DATA PROCESSING

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP86M00886R002400020045-8
• Release Decision: RIPPUB
• Original Classification: S
• Document Page Count: 18
• Document Creation Date: December 21, 2016
• Document Release Date: January 23, 2009
• Sequence Number: 45
• Content Type: REPORT

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1983 ANNUAL REPORT
OFFICE OF DATA PPOCESSING
The year 1983 was another year of continued progress and
exciting change for the Office of Data Processing (ODP).
Significant strides were made in satisfying the ever expanding
ADP requirements levied on ODP by CIA and Intelligence
Community customers. The automatic data processing (ADP)
environment continued to change at an exploding rate. The
capabilities and benefits of new technologies, such as office
automation, networking, and personal computers have become
familiar concepts as more and more mangers sought to put them
to good use. At the same time, the importance and scope of the
Agency's role in national security affairs continued to be
enhanced. ODP customers had rising expectations and looked to
ADP technology to solve many of their productivity and
effectiveness problems. This atmosphere presented challenges
and opportunities in 1983. We foresee the same similarities
throughout the Eighties. In order to better address ODP's role
in bringing the benefits of ADP technology to its Agency and
Intelligence Community customers, a strategic plan was
developed which emphasizes serving these needs in new and
imaginative ways.
The major ODP accomplishment of 1983 was the delivery of
not only the SAFE Early Capability, but the first major
enhancement as well. In 1983, the SAFE system reached beyond
the CIA analyst to supporting DIA analysts. Significant
progress was also made toward the SAFE deliverables for 1984
and 1985.
The contract for word processing and office automation
equipment with Wang Laboratories was established toward the end
of 1982, however, it was during 1983 that Wang Systems were
installed in large numbers throughout the Agency. Significant
progress was also made in increasing Agency-wide awareness to
the AIM electronic mail M. The computer system on which
AIM operates has nearly registered users of which 0 use
this mail service. Because of this wide-spread acceptance of
the mail service and its potential user base, OT&E has assumed
the responsibility for Agency AIM training.
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Other software development activities continued at a rapid
pace in 1983. The CAMS2 processing segment software was
comnleted. nd testing began. The computer center
experienced a hardware upgrade with ODP personnel
now providing multiple shift support. Progress was also made
in other major development activities, such as LIMS, DESIST and
ACIS. The DESIST and LIMS development contracts were awarded
to Booz, Allen and Hamilton. Further, the ACIS high level
design was completed by ODP analysts and the 4C project was
delivered.
Processing service activities also continued expanding at
a rapid rate. Mainframe installations and replacements
increased the capacity and productivity of the computer
centers. The introduction of the laser printer clusters and a
large number of terminal and printer installations combined to
assist remote use of ODP's facilities. Additionally, a new
capability to transfer data between the Wang systems and the
central services enabled users to increase their productivity.
Production statistics in 1983 continued the upward trend.
In particular, concurrent VM users increased significantly
while availability/reliability improved as well, exceeding 98%
for Batch and CAMS, and 99% for VM.
ODP's relationships with its customers were excellent in
1983. We take pride in seeking and maintaining generally
harmonious relationships with internal CIA customers as well as
external customers such as DIA (SAFE) and the Intelligence
Community Staff (CAMS). In order to further improve these
relationships, and to cope with ever increasing demands for the
services and expertise from data processing professionals, ODP
began the process of reorganization. The reorganization,
which is a direct result of the ODP Strategic Plan, emphasizes
service -- seeking to assist, our customers in effective and
imaginative ways.
ODP requirements continue to increase. Our projected
resource needs for upcoming fiscal years show growth primarily
in the personnel area and for hardware enhancements.
During FY 1984 and FY 1985, additional
personnel will be required for new application development
tasks, SAFE, and CAMS operations support. In the hardware
arena, continuing growth in workload availability/reliability
requirements will necessitate two mainframe acquisitions with
associated peripherals.
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The Office of Data Processing is responsible for providing
data processing services for the CIA and certain elements of
the Intelligence Community. Under its new organization, ODP
consists of five operational components: Processing Services
Group, which is responsible for the management of the Agency
office automation program, and the management and operation of
three large Headquarters com uter centers, a small special zed
Headquarters center (4C),
onsu tang an Assistance roue,
w is is response e or aceletating the exploitation of
information processing technology by users of ODP-provided
systems; Intelligence Systems Group, which is responsible for
the joint CIA-DIA Project SAFE (Support for the Analysts' File
Environment) and other CIA information processing applications
that have functional requirements and capabilities similar to
SAFE; Management Information Systems Group, which is
responsible for developing and maintaining ADP management and
information systems which in turn support the missions of
Agency Components; and the Special Systems Group, which is
responsible for developing and maintaining Agency compartmented
ADP computer systems for the Intelligence Community.
complex computer center environment. The Ruffing Center, where
general-purpose Agency computing is performed, ended 1983 with
a total of six large scale IBM-compatible mainframe computers
and 194 billion characters of on-line storage. Support to the
Directorate of Operations is provided from the Special Center.
In addition, the Special Center houses the COMIREX Automated
Management System (CAMS), which is the computer system for the
imagery side of the National Reconnaissance Program. The
Special Center, at the close of 1983, had four IBM-compatible
mainframes and 63 billion characters of on-line storage. The
third center, the Northside or SAFE Center, contained six large
IBM mainframes and 66 billion characters of on-line storage.
(Table I presents a summary of ODP computer facilities and
associated ADP resources.)
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New Services
Last year, 1983, was again a very dynamic year for the
Office of Data Processing. The office operates in, and is an
integral part of, an ever changing technological environment.
With continuing advances in information processing, technical
and managerial changes are the norm rather than the exception.
One example of this advancing technology and the resulting
potential opportunities to improve Agency productivity is the
commercial availability of secure, cost-effective office
automation and word processing equipment. In the first full
year of the contract with Wang for a family of word processors,
The Information Center was established to promote the
effective use of ODP's general computer services by end users.
Principal activities included training, information
dissemination, consultation, assistance, assessment, and
acquisition of new and improved fourth generation software
tools. Special project areas included generalized graphics
support, microcomputer hardware/software evaluation and
assistance, coordination of distributed Xerox 2700 laser
printers, and Wang word processor support.
The joint CIA-DIA SAFE program included several major
accomplishments in 1983. In 1982 the SAFE program was
redirected to provide intelligence analysts with an early
capability. This capability,, which took advantage of existing
software and minimized development activities, became known as
Early Capability and was made available to CIA and DIA in March
and June 1983, respectively.
The SAFE Early Capability provides Pilot Mail Operations
to a community of up to DI analysts. These
analysts are able to receive relevant intelligence message
traffic on-line, in a timely fashion. With Early Capability,
the analysts are able to scan and search incoming messages, and
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subsequently file messages or route them to other analysts for
review. Analysts also have the capability to create and edit
reports and memoranda on-line, and route or print items as
required. SAFE Early Capability is a significant automated
tool for the intelligence analyst.
Other 1983 activities include the July installation of a
computer system for the support of future SAFE development.
The first enhancement to the Early Capability known as SAFE
Delivery 1, was installed in late 1983. SAFE Delivery 1
provided significant improvement in the dissemination of
intelligence data to analysts.
Further, significant progress was made in the software
development process, culminating in successful preliminary
design reviews for the software which is scheduled for 1984 and
1985. Three separate systems were placed into operation in the
Northside Computer Center by the Spring of 1983. The first
system, for CIA users, consisted of three mainframes; the
second system, for DIA users, consisted of two mainframes. The
third system, consisting of one mainframe, was installed to
provide backup capacity for DIA's system and to support
development of subsequent SAFE capabilities. The final
construction phase of the Northside Computer Center was
completed in November 1983. The magnitude of the effort
required to make these installations a reality in the allowed
time frame was truly remarkable.
The delivery of the next SAFE system major upgrade, the
Enhanced Capability, is scheduled for October 1984; four
subsequent major deliveries referred to as the Integrated
Capabilities are scheduled for March 1985 through December 1987.
CAMS
The completion of the CAMS2 Processing Segment software
and the initiation of systems testing occurred in 1983. The
completion of the software was accomplished by a dramatic
increase in the number of contract personnel--from 60 to 120 in
three months. This requirement put a heavy strain on the
Agency clearance process. It was through extraordinary efforts
on the part of the Office of Security that this task was
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accomplished. Once cleared, the additional staff were quickly
integrated into the development process and the software was
delivered on schedule. The new staffing had other impacts,
like increasing the size of the development computer from an
IBM/168 to and IBM/3033. This change was made without altering
the ambitious schedule already underway. ODP provided multiple
shift support during the software development and testing
phases to further extend the system resources.
The installation of the CAMS Production and Backup
processor was initiated during 1983 with the completion
scheduled for January 9, 1984. This configuration includes two
IBM/3081 processors installed in the Ruffing Computer Center
and electrically isolated from all other systems for security
reasons.
ODP's relationship with COMIREX, the customer for CAMS, is
excellent. Planning and development of all post-IOC activities
are now under way, with the last major upgrade scheduled for
April 1988. This is representative of the ODP commitment to
CAMS development and of the customer's confidence in this
relationship.
The Community-wide Computer Assisted Compartmentation
Control System (4C), the Intelligence Community's special
clearance database, was installed and became available for
community access in early April 1983. This provided the
capability to query the Agency database from twenty-five (25)
community sites. By the end of 1983 six community members had
full system capabilities including query, updating, and
reporting. Since security regulations require an
electrically-isolated computer when non-Agency customers are
serviced, an Agency-owned IBM 370/158 AP was installed in a new
computer site (Room 1A1020 Headquarters) to support only the 4C
system.
DESIST
The Decision Support and Information System for Terrorism
(DESIST) will be used in direct support of the National
Security council's crisis management function dealing with
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terrorist incidents involving U.S. interests. DESIST will
allow access to terrorist information, by key Intelligence
Community offices and operations centers. This access will
provide users, at their own site, with rapid query and printing
capability both in crisis management situations and for
research. Total funding for the DESIST project through FY-87
including. hardware and software is $8.7 million. The
development contract was awarded to Booz, Allen and Hamilton in
September 1982. Subsequently, Booz, Allen and Hamilton staffed
the project in 1983 and finished the definition of the system.
Preliminary system design is underway and the initial operating
capacity is scheduled for the first quarter of 1985.
Development activities continued on the Logistics
Integrated Management System (LIMS). The detailed requirements
documentation was completed, audited, and reviewed in the last
quarter of FY-83. In October 1983, CTEC Inc. was awarded the
LIMS quality assurance contract as a result of a competitive
procurement. Additionally, the development contract was
awarded to Booz, Allen and Hamilton in the last quarter of
FY-83. Both the quality assurance and the development
contractors are fully staffed and the project is expected to
have an initial operating capability in the second quarter of
FY-85 as scheduled.
The high level design for the Automated Compensation and
Information System (ACIS) was completed. The ACIS life cycle
was refined to provide early relief to the Office of Finance
and to effect a smoother transition to the full operating
capability. The system will be delivered in six separate
releases with the first scheduled for March 1984 and the last
for December 1987. The delivery of the fifth release in
December 1986 will replace the current bi-weekly payroll system.
Other Support Activities
In its continuing effort to provide ADP systems support to
the Agency and Intelligence Community, Applications received
over 616 new requests for support (up from 465 in 1982) while
closing 410 during 1983.
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Most of the general ADP training functions were
transferred to the Information Science Center, Office of
Training and Education in late 1982. ODP retained a small
training capability to provide ADP professionals with
specialized technical training on ODP systems. In 1983, the
training staff
conducted a total of 40 course offerings
(19
unique) for 614
Agency-wide ADP
students, 75% of whom were ODP and 25%
personnel.
Processing Services Group
Word Processing
In the first full fiscal year of the contract with Wana
workstations, were ordered. The! gency-wi a fiscal year cost
for Wang equipment and maintenance was $14.2 million.
Roughly 40% of this equipment will be installed either overseas
or at locations in the U.S.--outside the local area. Support
was provided to users in the areas of systems analysis, cable
installation and site survey, and maintenance management. In
addition, significant effort was provided to develop interface
capabilities between the Wang and the central time sharing
systems.
The Automatic Information Management System (AIM was
extended during the year and supported approximately 25X1
subscribers by the end of the year with over 1000 people using
it daily. Calendar and search facilities were added to AIM as
well as several other features. Continued growth in the use of
this highly popular service is expected and has been planned
for in the 1985 program.
A major effort was expended in the installation and
testing of the SAFE systems. Included in this success was the V
installation of new communication control software that had
never before been used anywhere in the U.S. with the SAFE-type
hardware.
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Two IBM 3081 and 1 IBM 3082 computer systems were
installed and 2 IBM 3081 systems were upgraded to support the
growth in requirements for central ADP services. These new
systems continued to operate at a significantly higher
reliability than other IBM and Amdahl central processors of
similar technology.
The installation of IBM 3380 direct access storage devices
continued during 1983 in order to replace older and smaller
capacity devices and to support additional requirements. These
new technology devices continued to provide higher reliability
than the standard devices they replaced. Based upon the
experiences over the last 6 months, the 3380's are expected to
set new standards of performance.
Production Statistics
The mean number of concurrent time sharing users during
peak daily periods increased by almost 50% to 672. Similarly,
the mean number of daily time sharing sessions increased by
about the same amount (from 3,712 to 5,537). The availability
of 2 large central processors providing excellent response and
the acceptance of electronic mail facilities accounted for a
good portion of this dramatic increase.
The Ruffing Center batch service provided, on the average,
about 100 370/168 equivalent CPU hours per day in 1983, as
compared to about 80 in 1982. The mean daily number of batch
jobs processed grew by about 10%.
In the data base support area, the mean daily terminal
transaction rate for GIMS (including 4C) and CAMS increased 30%
and 2% respectively. The number of GIMS production data bases
increased from 95 to 116.
In the Special Center, the average number of DO batch jobs
per week increased from 350 to 1,100 due mostly to increased
development work. The STAR transaction load increased about
25%, from 60,000 to 74,000 per week.
System availability continued to improve in 1983 with the
2 largest online systems (Ruffing `Center VM1 and VtM12) staying
up over 99% of the time.
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Other Processing Services Activities
ODP made significant strides in interfaces such as
exchanging documents between application software, Wang
equipment, and central services. Additionally, this
flexibility was enhanced by an innovative facility which allows
the user to conveniently direct output to devices or other
users on any connected computer regardless of the location of
the destination. This permits, for example, computer output
from batch jobs to be automatically printed on VM-connected
laser printers and vice versa.
Support of CAMS required the development of a new DBMS
capability. The new GIM-III package was provided for CAMS
development and production, and represents a significant
achievement. In addition, ODP has become substantially
involved in several new DBMS capabilities. The most important
of these is NOMAD-II which was installed to provide a powerful
DBMS capability for individuals and small groups on VM.
The host-based word processor was placed in production and
has attracted a large following. The software permits users of
the Delta 7260/8260 terminals to perform word processing
functions with an easy-to-use interface which resembles a
dedicated word processor. This package was selected by the
SAFE project to provide word processing capability for SAFE
users. Further, a host-based 3270 emulator was created to
permit an application in the DO to operate with the Delta Data
7260. An extended capability was installed to allow terminals
to use both Delta Data and IBM 3270 features in a split-screen
mode.
ODP completed 1750 requests for installation, relocation
or exchange of computer terminals and printers. This exceeded
last year's record number bt nearly 700 requests.
A streamlined version of the Agency Standard Terminal was
introduced. The new terminal takes advantage of new approaches
to TEMPEST engineering and resulted in a significant price
decrease to nearly half its former cost.
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The implementing of a cluster laser printing capability, a
solution to the high quality print requirements of the user
population, heralded the approach of local printing of
letter-size paper as a general ODP service.
All Delta Data 7260 devices were upgraded to support SAFE
enhancements.
An unclassified communications network was designed and
installed to support the SAFE unclassified development system.
Terminals and printers from various contractor sites are
connected to this facility.
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? JLI:KL 1
ODP's major customers are primarily internal to CIA. The
Project Activity Report (PAP) system is the primary ODP tool
for measuring consumption of ODP resources by Agency
components. The top ten users of ODP services along with the
percentage of ODP resources consumed are displayed in Table II.
ODP's major non-CIA customers are the Defense Intelligence
Agency (DIA) for Project SAFE and the Office of Imagery
Collection and Exploitation (O/ICE) of the Intelligence
Community Staff for CAMS. The other Intelligence Community
projects are DESIST and 4C. Additionally, ODP processing
services continued to be used b Aqenc components in support
of other Government Agencies.
About 15% of the 7,059 queries of the Office of Central
Reference (OCR) on-line bibliographic database were for other
agencies, with NSA the leading consumer. In addition, the
hard copy directories of foreign officials, produced by another
OCR system, were widely disseminated to Government officials,
and unclassified directories were made available to the public
via the Library of Congress DOCEX Program.
As indicated above, ODP provides significant support to
non-CIA customers, both in the form of direct support of
inter-agency projects and indirectly, through its support of
CIA customers with inter-agency responsibilities. With ODP's
CIA and non-CIA customers, our relationships have been positive
and supportive.
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% ODP Resources
Customer
Used in FY83*
1.
OICE/ICS
27.92
2.
OD&E/DDS&T
14.4
3.
OSWR/DDI
7.0
4.
OL/DDA
5.8
5
OCR/DDI
5.7
6.
IMS/DDO
5.6
7.
OF/DDA
5.0
8.
OP/DDA
2.9
9.
OC/DDA
2.6
10.
ODP/DDA
2.6
*Percent Fiscal Year 1983 dollar costs for computer processing
support and personnel; excludes Consolidated SAFE Project
Office funds. The total is less than 100% due to unlisted
offices.
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V. FUTURE RESEARCH AND DEVELOPMENT PLANS
Research and Development (R&D) in support of ODP
requirements is typically performed by the Information Systems
Research Division (ISRD) of the Office of Research and
Development, DDS&T. ISRD supports Agency-wide R&D in
information systems. Most of these activities support several
Agency customers with common requirements, so unique research
in support of ODP is generally very limited. ODP provides its
needs to DDS&T research planning through its participation in
the DDA R&D Panel.
ODP joins with the Office of Security in focusing on
information handling security and computer security issues.
Similarly, ODP joins with the Office of Communications in
another research area of joint concern, ADP communications
strategies for the Headquarters area.
In 1983, ORD performed the following research with ODP
considered the customer contact:
---Guard System Technology (Post-RECON)
A security technique that would permit the sharing of
RECON (the Agency intelligence bibliographic database)
with Intelligence Community users was developed in FY 1981
and 1982. This technique, referred to as RECON Guard
utilizes a separate Guard processor to screen data
provided to non-Agency users. Unanticipated costs of
providing hardware and additional software have forced the
evaluation phase to be suspended.
---Advanced Text Retrieval
The goal of this project is to develop and implement a
mechanism for assessing alternative text search
approaches, applications and devices. The 1983 activity
to develop a prototype retrieval test bed will lead to a
second prototype in 1984 in order to experiment with
various test retrieval algorithms merging hardware and
software search capabilities and to test against Agency
applications. -_
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---Database Management
Developing and implementing a general-purpose deductive
inferencing mechanism for use with existing data bases is
the focus of this project. It utilizes System Development
Corporation's Deductively Augmented Data Manager
software. The 1983 prototype application with an existing
VM database will be further evaluated during 1984.
---System Design Evaluation Methodologies
The goal of this project is to develop a general-purpose
system simulator facility to permit evaluation of system
design and hardware configuration alternatives using the
University of MarylandSystem Technology Evaluation
Package. Improvements being made to a model of ODP's VM
system are due to be completed in early 1984.
Other ORD projects that support other offices, and which
are also of interest to ODP, include:
---Data Communications
This project, which began in 1983, involves an
investigation of the feasibility of fiber-optics bus
technology in support of OC.
---Audit Trail
The purpose of this effort is to improve the capability to
monitor computer systems, through the use of audit trail
data, to detect improper use. This project began in FY
1982 in support of OS.
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VI. PRESENT/PROJECTED RESOURCE NEEDS
A summary of ODP's actual (FY 1983) and projected resource
needs is presented below:
During the next several fiscal years, resource
requirements will continue to expand. In the personnel area,
increases are due to the expanding number and complexity of
major applications development projects,SAFE, and CAMS
operations activities. The requirement to replace and enhance
our existing corporate DDA software systems is a key factor in
applications development growth. This major software
recapitalization effort involves new systems, such as the
Automated Compensation and Ihformation System (ACIS); the
Logistics Integrated Management System (LIMS); the Integrated
Applicant Processing Systems (IAPS); the Personnel Resources
Information Management System (PRIM); the Integrated Financial
Management System (IFMS); and the Security Information
Management System (SIMS). Development associated with ACIS and
CAMS, as well as the general applications workload will
increase. Additional personnel will also be required for SAFE
support, as that system becomes ope at' in 1 984. This
workload will require approximately additional ODP
personnel in FY 1984 and FY 1985. on-persona services funds
will also be required for those applications efforts which are
developed under contract but which are not component funded.)
Processing requirements will also continue to grow in
FY 1984 and 1985. Funding will be required for two additional
CPUs, excluding SAFE. Additional hardware will be required to
support the increasing quantity and complexity of ODP and user
developed software. The workload and on-line storage
requirements for VM time sharing, in particular, will continue
to expand. This will necessitate continuing investment in more
powerful mainframes and in additional terminals, disks and
other peripheral equipment.
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Other significant factors in the continuing increase of
hardware and system software support are: the requirement for
near-perfect availability as more and more time-critical Agency
activities are on-line, the importance of personal computers
and office automation tools in improving Agency effectiveness
and productivity. The first will require continuing ODP
investment in state-of-the-art hardware, software and
associated support. Office automation will require ODP to
develop system and communications software to enhance the VM
time sharing service, and to develop our staff capacity to
provide technical advice on the use and communications
capabilities of personal computers. Critical to the success of
the program is the availability of personnel with a high degree
of strong interpersonal skills as well as strong highly
technical skills.
ODP's most important resource is talented, motivated and
trained personnel. Expanding ADP requirements in system
development and processing services require an active
recruitment of additional highly-skilled personnel. Further,
new and existing staff must be rigorously trained and
retained. A highly competitive marketplace for individuals
with strong ADP skills, and particularly with Agency and
special clearances, makes this an increasingly more difficult
problem. In ODP's favor is an ever-expanding applications
development portfolio of highly challenging state-of-the-art
ADP projects and programs. Maintaining an atmosphere of high
technology, excitement, growth and opportunity is essential to
retaining and enhancing our personnel base. Creating and
sustaining this environment will be a key challenge of the
Eighties.