LETTER TO STEPHEN KEESE (SANITIZED)

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP88-00428R000200070055-5
• Release Decision: RIPPUB
• Original Classification: K
• Document Page Count: 2
• Document Creation Date: December 22, 2016
• Document Release Date: October 20, 2010
• Sequence Number: 55
• Publication Date: December 21, 1984
• Content Type: LETTER

Sanitized Copy Approved for Release 2010/10/20: CIA-RDP88-00428R000200070055-5
Central Intelligence Agency W
Mr. Stephen Keese
Senior Coordinator for Office Automation
John Hancock Insurance
P. O. Box 11.1, T-51
Boston, Massachusetts 02117
OTE 84-6403
2 4 DEC 19 84
Thank you for agreeing to participate in a panel. discussion
on management issues in automation. The Seminar participants
will be senior CIA managers facing the impact of automation.
Your panel will meet in the Chamber of Commerce Building,
4600 North Fairfax Drive, Arlington, Virginia, from 1:30 until
4:30 p.m. on 22 January. Our building is near the Ballston
station of the Metro and at the Glebe Road/Fairfax Drive exit of
Route 66. We are able to offer you an honorarium of $175.00 plus
your travel expenses. We will need a copy of your airline ticket
to reimburse you for your travel.
We ask that each panelist take five to ten minutes to
provide a littl.e background on his/her organization, the history
of automation there, and the personal and organizational impact
it has produced. We are looking for an informal discussion and
hope to stimul.ate dialogue with the CIA executives. Dr. Lois
Graff, from George Washington University, will act as moderator.
and Dr. Graff for lunch at the Lamplighter Restaurant, 3501 North
Fairfax Drive at 11:30 before the session.
If you wish, you may join the Seminar Chairman,
In order to focus on the kinds of issues we hope to discuss,
we ask that you consider the following questions:
Personal Issues
How has automation changed the way that you work as a senior
manager? Has it changed the nature of the work, or simply the
tools used?
Have you had any difficulties with micro-management--with an
increased capability for getting into more details? How much of
a temptation is that for you and for the people over and under
you?
STAT
Sanitized Copy Approved for Release 2010/10/20: CIA-RDP88-00428R000200070055-5
 Sanitized Copy Approved for Release 2010/10/20: CIA-RDP88-00428R000200070055-5
1P W
Organizational Issues
How has automation changed your work environment? Has it
been necessary for you to consider changes in organizational
stru-eture due to the advent of automation? Now did the need for
change evidence itself? How were the changes planned and
implemented?
Wad there a long-range plan for the implementation of the
automation? Did you participate in that planning activity? If
so, how? Were "people" issues considered in that planning--
training and education needs, personnel skills requirements?
Was it necessary to make any changes in job descriptions as
a result of automation? Was the size or nature of your work
force changed in any way? How did you handle employee concerns
about automation?
What changes have been made in either organizational
policies or procedures? How were these made?
We have enclosed a Seminar schedule listing the other
panelists plus a brief, description of your session. If you have
any questions relatin` to the substance of the Seminar, please
call Dr. Gr t For administrative matters, STAT
please call STAT
We are looking forward to.a`frank and open discussion(vf1the
issues and a very productive Seminar. Again, we thank you for
accepting our invitation.
Sincerely,
STAT
Director
of
Training and Education
OTE/EDS, I(21 December 1984)
DISTRIBUTION:
Orig - Addressee wi h attachment
1 - DTE Chrono
1 - OTE Registry
1 - OTE/EDS
STAT
2
Sanitized Copy Approved for Release 2010/10/20: CIA-RDP88-00428R000200070055-5