LETTER TO STEPHEN KEESE(SANITIZED)

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP89-00955R000100060022-7
• Release Decision: RIPPUB
• Original Classification: K
• Document Page Count: 2
• Document Creation Date: December 23, 2016
• Document Release Date: June 13, 2011
• Sequence Number: 22
• Publication Date: September 17, 1985
• Content Type: LETTER

Sanitized Copy Approved for Release 2011/06/13: CIA-RDP89-00955R000100060022-7
LCIUIJI Intcllucn'c \1~ciiu
OTE 85-6320
Mr. Stephen Keese
Senior Coordinator for Office Automation
John Hancock Insurance
P. 0. Box 111, T-51
Boston, Massachusetts 02117
Thank you for agreeing to participate again in a panel
discussion on management issues in automation. The Seminar
participants will be senior CIA managers facing the impact of
automation.
Your panel will meet in the Chamber of Commerce Building,
4600 North Fairfax Drive, Arlington, Virginia, from 1:30 until
4:30 P.M. on 1 October. Our building is near the Ballston
station of the Metro and at the Glebe Road/Fairfax Drive exit of
Route 66.
We ask that each panelist take five to ten minutes to
provide a little background on his/her organization, the history
of automation there, and the personal and organizational impact
it has produced. We are looking for an informal discussion and
hope to stimulate dialogue with the CIA executives. Dr. Lois
Graff, from George Washington University, will again act as
moderator.
In order to focus on the kinds of issues we hope to discuss,
we ask that you consider the following questions:
Personal Issues:
How has automation changed the way that you work as a senior
manager? Has it changed the nature of the work, or simply the
tools used?
Have you had any difficulties with micro-management--with an
increased capability for getting into more details. How much of
a temptation is that for you and for the people over and under
you?
Sanitized Copy Approved for Release 2011/06/13: CIA-RDP89-00955R000100060022-7
 Sanitized Copy Approved for Release 2011/06/13: CIA-RDP89-00955R000100060022-7
Mr. Stephen Keese
Organizational Issues:
How has automation changed your work environment? Has it
been necessary for you to consider changes in organizational
structure due to the advent of automation? How did the need for
change evidence itself? How were the changes planned and
implemented?
Was there a long-range plan for the implementation of the
automation? Did you participate in that planning activity? If
so, how? Were "people" issues considered in that planning--
training and education needs, personnel skills requirements?
Was it necessary to make any changes in job descriptions as
a result of automation? Was the size or nature of your work
force changed in any way? How did you handle employee concerns
about automation?
What changes have been made in either organizational
policies or procedures? How were these made?
We have enclosed a Seminar schedule listing the other
panelists plus a brief description of your session. If you have
any questions relating to the substance of the Seminar, please
call Dr. Graff at [phone]. For adminiatrntiva mattars
We are looking forward to a frank and open discussion of the
issues and a very productive Seminar. Again, we thank you for
accepting our invitation.
Enclosu
OTE/EDS
Director
of
Training and Education
(17 September 1985)
Orig - Addressee w/ttachment
1 - DTE Chrono /
1 - OTE Registry
1 - C/OTE/ITD
1 - OTE/ITD/EDS
Sanitized Copy Approved for Release 2011/06/13: CIA-RDP89-00955R000100060022-7