"MANAGING IN CIA" PROGRAM: OFF TO A TREMENDOUS START

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP89G00643R000400020019-1
• Release Decision: RIPPUB
• Original Classification: C
• Document Page Count: 4
• Document Creation Date: December 23, 2016
• Document Release Date: November 29, 2011
• Sequence Number: 19
• Publication Date: January 30, 1987
• Content Type: MEMO

Declassified in Part - Sanitized Copy Approved for Release 2011/11/29: CIA-RDP89GO0643R000400020019-1
ROUTING AND RECORD SHEET
William F. Donnelly
Deputy Director for Administration
TO: (Officer designation, room number, and
building)
Acting Director of
Central Intelligence
EXTENSION NO.
OFFICER'S
INITIALS
5 February 1987
COMMENTS (Number each comment to show from whom
to whom. Draw a line across column after each comment.)
Jim/Bob:
When we. met recently to discuss
the new benefits/compensation
package that we are developing,
the ADCI made a particular point
of emphasizing the importance of
training. The enclosed memorandum
from the Director of Training and
Education deals with two of our
new courses which are directly
relevant to the benefits/compensa-
tion package.
These two courses have been very
well received. If the students
perform better as managers/
supervisors in the years after
this training, this could become
a better place to work.
I have not forwarded the bulky
attachments = enclosed with
his memorandum.
William F. Donnelly
ORIG:DDA:WFDonnelly:bs
FORM
I-79 ' 610 usEppREiWS
1 - WFD Chrono w/att
1 - DDA Chrono wo/at
1 - DDA Subj w/att
Original - Addressees w/att
Distribution:
Declassified in Part - Sanitized Copy Approved for Release 2011/11/29: CIA-RDP89GO0643R000400020019-1
 Declassified in Part - Sanitized Copy Approved for Release 2011/11/29: CIA-RDP89G00643R000400020019-1
OTE 87-8000
30 January 1987
Director of Training and Education
SUBJECT: "Managing in CIA" Program: Off to a Tremendous Start
1. Last fall, the Training Steering Committee, the Executive
Director, and the DDCI concurred in the design of a new management
training program and the content of two new, required courses, for
first-line supervisors. The Office of Training and Education (OTE)
ran pilots of the new courses--Managing in CIA and Leading People in
CIA--in December, and this month began regular runnings of them. I
am happy to be able to report back that the program is off to a
great start.
2. The enthusiastic response of the 60 CIA managers who have
taken Managing in CIA and Leading People in CIA is clear evidence
that:
-- there is a great need for this kind of training.
-- our new managers know they need this kind of help.
-- we can design a CIA-specific curriculum that works for CIA
managers and which deals with the unique problems of managing
in an intelligence agency.
Perhaps the most striking student response has been to Managing in
CIA, which lays out the Agency's expectations regarding the
responsibilities and accountabilities of our managers. Although
this course contains a dose of castor oil, the comments we have
heard from our new managers indicate they see the need for it. As
one told us, "I have a whole new perspective on what I should be
doing." The student evaluation of the Managing pilot was-4.2. As a
result of changes we made the subsequent programs received a 4.6
rating (1-no value; 5 very valuable).
Declassified in Part - Sanitized Copy Approved for Release 2011/11/29: CIA-RDP89G00643R000400020019-1
 Declassified in Part - Sanitized Copy Approved for Release 2011/11/29: CIA-RDP89G00643R000400020019-1
SUBJECT: "Managing in CIA" Program: Off to a Tremendous Start
3. The Leading People in CIA course--which focuses on how new
supervisors can more effectively manage their subordinates--received
an even more enthusiastic rating, 4.8 on the 5-point scale. (These
numbers are as high as any course ever receives.) In response to
the question "would you recommend this course to new first-line
supervisors?" every student who has taken the two courses has
responded "Yes." Outlines of the two courses, some representative
student comments and a memorandum we received from one of the DO
Case Officers who attended are attached.
4. Based on student comments, the strengths of the courses are:
-- the relevance of course content to new supervisors and the
demanding and stimulating nature of the programs.
-- the utilization of Agency-specific case studies and
realistic, experiential exercises.
-- the effectiveness of OTE staff instructors and line managers
who participated as teachers.
-- the self-assessment data obtained by students from the
Management Skills Profile (MSP). A copy of a sample MSP
feedback report is attached.
We also learned that most students thought the 12-hour work days in
the Headquarters area to be excessive, and our judgment is that
their learning ability was impeded by it. Subsequent runnings have
been designed within a 10-hour day.
S. The reaction to the pilots clearly justifies the Agency's
decision to make the courses mandatory for all new supervisors. We
will be working with offices and directorates to publicize the
program and to encourage them to monitor attendance. We believe
this program will be even more important as we proceed into the new
pay and compensation system; effective management training must be
an integral part of creating a professional managerial track.
6. We also face the challenge of finding ways to incorporate
our excellent managers in the classroom on a regular basis. This is
essential to ensure relevance of course content to Agency management
concerns and to provide enough manpower to train several hundred new
supervisors per year. We will attempt to get components to
volunteer some able managers to work with us in the classroom for
two weeks or so a year.
2
CONFIDENTIAL
Declassified in Part - Sanitized Copy Approved for Release 2011/11/29: CIA-RDP89G00643R000400020019-1
 Declassified in Part - Sanitized Copy Approved for Release 2011/11/29: CIA-RDP89G00643R000400020019-1
CONFIDENTIAL
SUBJECT: ? "Managing in CIA" Program: Off to a Tremendous Start
7. We plan to revise and fine tune Managing and Leading during
runnings over the next few months. We plan to run a total of about
15 of each course in 1987 to meet the anticipated demand. We will
be working with the Directorate of Operations to run a pilot version
of the program in the field in the Spring of this year.
8. We have also scheduled runnings of a half-dozen different
pilot electives on advanced management subjects for experienced
managers over the next six months. We will evaluate the reception
of these programs and introduce additional electives for managers
during the year.
Attachments:
A. Representative Student Comment[c
B. Memorandum From DO Case Office
C. Summary of 7-9 January 1987 Student Evaluations
D. Course Outlines
E. Management Skills Profile: Sample Report
Declassified in Part - Sanitized Copy Approved for Release 2011/11/29: CIA-RDP89G00643R000400020019-1