EXTERNAL VIEWS AND PERCEPTIONS

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP90-00379R000100200022-9
• Release Decision: RIPPUB
• Original Classification: S
• Document Page Count: 4
• Document Creation Date: December 27, 2016
• Document Release Date: August 27, 2012
• Sequence Number: 22
• Content Type: MISC

Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200022-9
EXTERNAL VIEWS AND PERCEPTIONS
25X1
25X1
C/Admin/Staff/FBIS/DDSf,T, in a meeting held on August 13, 1985
regarding the Study of OL's Service Environment and Ways to
Enhance OL's Image.
Thim ing is a series of comments developed with
Chief Administrative Staff, FBIS, DDSf,T,
1.
General Comments
OL Support stands in good light in FBIS.
Specialized services provided for the DDO are not utilized
by FBIS.
It is frustrating living in Key Building and dealing with
G.S.A.
FBIS does not utilize the quick reaction purchase for over-
seas procurement - they procure it themselves.
What can be done to improve G.S.A rvices?
How can we get things done through
ld HOME-RECD Modifications - Key Building.
It takes in excess of a year to modify space.
FBIS assigned OF space in Key Building in October 1983 -
work included some vaulting - space occupied one year
later.
Space modifications on 8th floor of Ames Building started
a year ago - work not done yet.
25X1 lg HOME - Parking - Key Building
? Parking spaces are finite in Key Building - HOME made best
accommodations possible in allocating spaces.
Acquiring parking spaces for JPRS is yet an
unresolved issue. (i.e., 25 parking spaces.)
L
Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200022-9
 Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200022-9
SECRET
Whatever the politics for obtaining free parking for Ames-
Key - Chamber of Commerce Buildings under the guise of
security seems to be inadequate for or justifying free
parking for JPRS.
HOME cannot justify free parking for security
reasons. And it appears to be a closed issue.
FBIS is now appealing to RECD who has suggested that FBIS
negotiate with OTE at C. of C. for some of their parking
- OTE needs all they have.
It appears every Agency facility has free parking other
than JPRS.
? It also appears that free parking policy and related
decision-making is inconsistent and that JPRS is being
discriminated against.
2. Perceptions of OL Support
? RECD is very effective
supporting overseas facilities
requirements -
is an outstanding engineer.
? Supply Division service is excellent.
? PfPD gets very high marks and is very supportive.
Packing and Crating support goes unnoticed
because no one has any problems with them. Their product
is consistently professional in quality and responsiveness.
RECD contractor engineering has helped to get faster
service.
Contractor was able to provide a quick conceptual scheme
for an 11th floor Ames Building project based on general
functional requirements. FBIS was most impressed with
the speed and thoroughness of the product.
? Procurement Contracting
The one FBIS/OL contracting officer is only associated
with the FBIS Modernization Program involving the
Communications/Relay System.
If other requirements surface and are not part of this
program, he cannot handle it.
Suggest he be given a larger scope of delegation of
authority to encompass contracting for more FBIS
programs (i.e. to also include IBM-PC purchase for
London Bureau).
Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200022-9
 Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200022-9
SECRET
? There is no storage space for furniture in Key Building.
When furniture is to be exchanged or PTI'd it must be
placed in corridors.
The Fire Marshal has problems with furniture in corridors.
Whoever in OL manages furniture pick-up should have a
better understanding and solution to the problem.
? Bus shuttle problem between Rosslyn
It takes almost one half to two thirds of a day to make
a round trip.
Suggest establishing a limited number of express buses
from Rosslyn directly
4. Additional Services
? In instances where old furniture is to be replaced by new
systems furniture:
Office occupants have had to move the old furniture out
the night before so the installers could start the next
day. (The new systems furniture had been sitting in the
corridor a week or so ago.)
corridor.
is annoyed when he sees furniture in the
Suggest that since Key and Ames Buildings do not have any
storage space, they should be treated with a certain
amount of higher priority support.
? Try to influence the Key Building lessor to be more
cooperative and supporting.
Building elevators have timing problems - doors do not
operate properly - there is programming problem -
elevators are out of service for a day or more.
Lessor has personnel problem in hiring cleaning people.
FBIS/Logistics calls Lessor's Building Management firm
directly - then the Building Engineer/Manager - and
then EBOB/RECD to identify problems or ask for
services. Then EBOB/RECD calls the Building Management
firm or G.S.A. to obtain the expected response or
support.
Has indicated an interest and a need for more and reliable
vending machines for his 24 hour functions and other FBIS
employees.
QLURET
Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200022-9
 Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200022-9
SECRET
Present snack bar operator closes down for holidays and
vacation without notice and opens late daily.
RECD and lessor requested to correct the problem by trying
to incorporate vending machines into a new lease with a
cnar"ar operator.
is awaiting results and in the interim would like
some feedback regarding posture.
Suggestions for Improving OL Support
? Property Accountability Resources.
In view of the on-going Modernization Budget/Program
projected to be 120 million dollars over the next 6-7
years, including upgrading systems electronics, FBIS feels
they will need a junior supply officer primarily dedicated
to perform all property Arrnuntahlij actions for 1~ FBIS-Key Building, JPRS and for the External
Bureaus, (i.e., Bureaus in terms o transferring
accountability of just-finished-new projects, programs,
and systems).
SECRET
Declassified in Part - Sanitized Copy Approved for Release 2012/08/27: CIA-RDP90-00379R000100200022-9