TRAINING FOR EA SECRETARIAL EMPLOYEES

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP90-00998R000100020011-4
• Release Decision: RIPPUB
• Original Classification: S
• Document Page Count: 9
• Document Creation Date: December 23, 2016
• Document Release Date: January 18, 2013
• Sequence Number: 11
• Publication Date: July 24, 1985
• Content Type: MEMO

Declassified in Part - Sanitized Copy Approved for Release 2013/01/18
CIA-RDP90-00998R000100020011-4
Forwarded to C/EA Di -sion on
7/30, fyi.
Declassified in Part - Sanitized Copy Approved for Release 2013/01/18
CIA-RDP90-00998R000100020011-4
 Declassified in Part - Sanitized Copy Approved for Release 2013/01/18: CIA-RDP90-00998R000100020011-4
V V
24 July 1985
MEMORANDUM FOR: Director of Training and Education
STAT FROM:
STAT
Chief, Administrative Systems Branch/MATD/OTE
SUBJECT: Training for EA Field Secretarial Employees
1. On 19 March 1985, Chief/EA Personnel asked C/ASB/MAID
to design a training program for 40 of its GS-07 to GS-09
Secretaries, Intelligence Operations Research Assistants and
Operations Support Assistants in the field. Because these
people rarely have the opportunity to get much training while
back at Headquarters between assignments, EA wanted the program
2. On 12 June 1985, we submitted a proposed three-and-a
half day program. On 25 June 1985, Chief/EA Personnel notified
us by phone that Chief/EA Division had approved the program.
3. What we have designed for EA Division is a
comprehensive program which covers the best of what we currently
offer our Headquarters Administrative Support Personnel. It
includes segments from seven of our most requested courses --
Management Skills for Secretaries and Administrative Assistants,
Employee Development Course, Supervisory Skills for Secretaries,
Stress and Time Management, Assertiveness, and Career
Development. Following is a description of the training:
-- Much of the first morning will include a welcome
and administrative briefing from EA; expectations for the
course, class introductions and program overview; and an
organizational update on what is being done for
Headquarters personnel.
-- From there we move into Personal Awareness and
discuss the Myers Briggs Type Indicator, Types and
Temperaments in EDC, and Values and Behavior, and Stress
Management.
Declassified in Part - Sanitized Copy Approved for Release 2013/01/18: CIA-RDP90-00998R000100020011-4
 Declassified in Part - Sanitized Copy Approved for Release 2013/01/18: CIA-RDP90-00998R000100020011-4
SUBJECT: Training for EA Field Secretarial Employees
-- The entire second day will deal with Interpersonal
Relations and the Working Environment. In the morning we
will continue Stress Management and introduce Time and
Change Management. In the afternoon we will look at the
dynamics of the group process. That evening will be turned
over to the Station for "EA Career Development and
Personnel Questions and Answers Sessions."
-- All of the third day will be spent on
Communications Skills and Leadership Skills. In the
morning we will introduce Styles of Leadership. In the
afternoon we will provide assertiveness training.
-- The final morning is intended to give the
participants the opportunity to review-and apply the
material presented earlier in the week. They will be given
STAT
STAT
information toward setting realistic goals..
5. Attached is the schedule which provides more detail.
Also attached is a copy of the confirmation from EA Division.
Attachment:
As stated
Declassified in Part - Sanitized Copy Approved for Release 2013/01/18: CIA-RDP90-00998R000100020011-4
 Declassified in Part - Sanitized Copy Approved for Release 2013/01/18: CIA-RDP90-00998R000100020011-4
V V
i Q JUL 1985
MEMORANDUM FOR: Chief, Administrative Systems Branch,
Management and Administrative Training
Division, OT$E
SUBJECT: Training Program for EA Field Secretarial
Employees
1. We are pleased to accept the Training Program Course
outline as submitted to us. It is an excellent program and
encompasses the various elements that we wish to present to our
secretarial employees serving in the foreign field. We have
received enthusiastic comments from everyone who has seen the
outline or with whom we have discussed the program.
2. We have entitled the course "Administrative Personnel
Professional Development Program" since it will be presented
not only to Secretaries but also to Intelligence Operations
Research Assistants (IORA) and Operations Support Assistants
(OSA). We have made two minor adjustments to the program as
submitted. On the first morning, we would like to begin at
0830 hours and have the first half-hour as "FA Welcome and
Administrative Briefing." On the second day, we would like to
add an evening session beginning at 1930 hours "EA Career
Development and Personnel Question and Answer Session."
Several representatives from EA will be present for this and
the OT$E instructors will not need to attend, although they
would certainly be welcome.
Declassified in Part - Sanitized Copy Approved for Release 2013/01/18: CIA-RDP90-00998R000100020011-4
 Declassified in Part - Sanitized Copy Approved for Release 2013/01/18: CIA-RDP90-00998R000100020011-4
SUBJECT: Program for EA Field Secretarial Employees
4
4. We appreciate your quick response to our request to
establish this course and the thought and work that went into
developing the program based on our rather vague guidelines.
We hope that this will be the first of several such ventures
and believe it creates new opportunities for OT$E and for
offices having personnel assigned outside of the headquarters
area.
S E C R E, T
Declassified in Part - Sanitized Copy Approved for Release 2013/01/18: CIA-RDP90-00998R000100020011-4
 Declassified in Part - Sanitized Copy Approved for Release 2013/01/18: CIA-RDP90-00998R000100020011-4
EA FIELD TRAINING COURSE
STAT
STAT
Tuesday, 22 October 1985
INTRODUCTION/ORIENTATION/OVERVIEW
0900-0915 Welcome
0915-1000 Expectations/Introductions
1000-1015 Program Overview
IOIS-1100 Organizational Update
!. (c . L, ?i ~..~
PERSONAL AWARENESS
1100-1230 *MBTI (Overview/Instrument)
This session will take a general
look at the theory behind the Myers-
Briggs Type Indicator. Individuals
will be given a description of their
"type." The emphasis for feedback
will be on recognizing the assets
and liabilities of "type" regarding
interpersonal communications.
1230-1330 Lunch
e e
r s
personal communication form the stand-
point of identifying and considering
other-people's temperaments as well as
one's own in order to deal with others
more effectively.
1330-1400 Types and Temperaments -- Lecturette
The speaker will discuss people in
terms of the four "temperaments."
ntation focus will be on inter-
P
,. , n.?,,,?? n,,tc'rial~.
Declassified in Part - Sanitized Copy Approved for Release 2013/01/18: CIA-RDP90-00998R000100020011-4
 Declassified in Part - Sanitized Copy Approved for Release 2013/01/18: CIA-RDP90-00998R000100020011-4
Tuesday, 22 October 1985, (continued)
STAT 1400-1500 Values and Behavior Profile
Belief and value systems can be
primary motivators in terms of our
perceptions and reactions to our
environment. An awareness and
understanding of where we (and
others) are coming from can make
a considerable difference in our
interpersonal communication and
relations. This portion of the
program will include lecture,
exercises, and a values analysis.
1500-1645 Human Resource Development I
(Stress Management)
This segment deals with the
situations that cause stress at
the workplace, an analysis of
various techniques to handle
stress, and examples of positive
stress management. Included, by
means of lecturettes, discussion
and exercises, is an overview of
what stress is and how it is
manifested.
Wednesday, 23 October 1985 INTERPERSONAL RELATIONS: WORKING ENVIRONMENT
0900-1615 Human Resource Development II
(Continuation of Stress Management.
Introduction of Time Management
and Change Management.)
This session will take a look at how
stress is related to time and change
management. Presentations will also
be made reviewing techniques for
effectively planning and controlling
time as well as mechanisms to deal
more positively with change. This
segment will include discussions and
exercises.
STAT
01)UO-101 11 lime Management
! 0.1 5 - 00 (:lh:iii :%1.i11.i ocmL n t
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 Declassified in Part - Sanitized Copy Approved for Release 2013/01/18: CIA-RDP90-00998R000100020011-4 - --
Wednesday, 23 October 1985, (continued)
1200-1300 Lunch
1300-1615 Dynamics of the Group Process
Group process involves the utiliza-
of resources, both human and
material. Effective interpersonal
interaction is an integral part of
the group process. People, working
together, cna produce results be-
yond individual input. This seg-
ment is designed to demonstrate
the dynamics of the group process.
1300-1330 Introduction to Group Staff
Dynamics
1330-1400 Video -- Abilene Paradox
1400-1500 Group Experience Staff
(four groups)
Survival at Sea exercise
1500-1520 Sharing of Individual Staff
and Team Behaviors
1520-1540 Lecturette
1540-1600
STAT
STAT
Sharing of Group Roles/
Functions
Staff
Application to Reality-- Staff
Work Situation
Thursday, 24 October 1985 INTERPERSONAL RELATIONS: COMMUNICATION
0900-1200 Employee Supervisory Relations (4 groups)
0900-1030 Styles of Leadership
Feedback
Conflict Resolution
Problem solving
Video -- "Pesolvin?_) Conflict'-;"
Declassified in Part - Sanitized Copy Approved for Release 2013/01/18: CIA-RDP90-00998R000100020011-4
 Declassified in Part - Sanitized Copy Approved for Release 2013/01/18: CIA-RDP90-00998R000100020011-4
STAT
Thursday, 24 October 1985, (continued)
1430-1630 Verbal Communication/Assertiveness
Training
Staff
1430-1445 Introduction
1445-1515 Lecturette on the dif- Staff
ferences among asser-
tiveness, nonassertiveness,
and aggressiveness.
1515-1545 Video -- "When I Say No I
Feel Guilty"
1545-1600 Discussion/Exercises Staff
Friday, 2S October 1985 PERSONAL/PROFESSIONAL DEVELOPMENT
0900-1230 This portion of the program is
intended to provide an opportunity
for participants to review and
apply the material presented in
the course. Individuals will be
given information and motivation
toward establishing realistic
goals for their lives as well as
an opportunity to begin prac-
ticing holistic goal setting.
0900-1000 Goal Setting/Professional
Development
1000-1030 Imaging
1030-1100 Networking/Mentoring
1100-1200 Oral Presentations
1200-1230 Wrap up/Evaluation
Declassified in Part - Sanitized Copy Approved for Release 2013/01/18: CIA-RDP90-00998R000100020011-4