25TH ANNIVERSARY 1988 ANNUAL REPORT

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP95-00972R000100200001-8
• Release Decision: RIPPUB
• Original Classification: S
• Document Page Count: 22
• Document Creation Date: December 23, 2016
• Document Release Date: December 6, 2012
• Sequence Number: 1
• Content Type: REPORT

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1988 Annual Report
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FOREWORD
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A renewed commitment to customer service and system availability
marked OIT's activities in FY 1988. In pursuing this number one priority, we
took decisive action to structure the Office and position our assets in order to
deliver the highest quality central computing and domestic communications
services to the Agency and the Intelligence Community. The results, I am
pleased to report, were manifested in significant operational and developmen-
tal accomplishments.
Most notable is the fact that 1988 will long be known as the year of the
moves. With virtually no interruption in customer services, both the
and Northside Centers were relocated to and combined in the New Headquar-
ters Building. Many people share in and should be proud of this accomplish-
ment?the largest, most complex, and most time sensitive move of its type in
history. Notwithstanding this tremendous effort, extensive office relocations to
the New Headquarters Building were simultaneously supported; and despite
the problems associated with new building occupancy, OIT personnel were
able to achieve in excess of 98% connectivity for office ADP equipment on the
day of, or the day following the relocation.
While these unique achievements were underway, progress was also made
on a broad front of other activities including the delivery of significant
software systems for corporate database and other users, upgrades to numer-
ous voice and data circuits, the automation of manual functions in the
computer and communications centers, the development of an extensive
customer outreach program, the creation of the OIT Service Desk as a single
point of contact to resolve customer computer and communications problems,
and the successful procurement of a new standard Agency computer
workstation.
The year 1989 promises to be a year of consolidation. We plan to begin
the installation of the new workstations, improve connectivity on the existing
network, see that standards of service are met and exceeded, and begin
implementation of a new data network architecture. In doing so, I call upon all
members of the OIT team to rededicate themselves to our office goal of 100%
availability.
As ever, I am impressed by the skill and enthusiasm shown by OIT
careerists in doing their jobs. I am confident that OIT will continue to make a
major contribution to the overall intelligence effort.
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Edward J. Maloney
Director of Information Technology
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Computer Hardware Then . . .
In 1960
In 1965
IBM 1402 Printer, 1402 Card Reader, and 729 Magnetic Tape Unit
IBM System 360
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25 YEARS OF AGENCY
COMPUTER SERVICE
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It is early in 1963?two years after the Agency has moved to its then new Headquarters
Building in McLean. In the Comptroller's offices at South Building sit two RCA tube-type
computers recently acquired to replace aging 1950s Electronic Accounting Machines (EAM)
used for payroll processing. In the DDO (then DDP) two early model IBM computers handle
work that others can only guess about. In the Central Reference Service reside dozens of
EAMs which process the DDI database of punched aperture cards and which must be
"programmed" by manually inserting the proper wires into the proper wire board logic slots.
In 1963 scientific and business applications programming was unknown; we were sorters of
punched cards.
25X1 It was this environment which the pioneer of information technology at
CIA, found upon arriving the previous year from NSA. And from these disparate elements, on
5 August 1963, came the genesis of the present Office of Information Technology?the DS&T
Office of Computer Services (OCS)?placed within the DS&T in recognition that this new
office was to be involved in computer science and was not merely a provider of ADP support.
Room GC03 Headquarters became the home of the Agency's first computer center and
the first 15 OCS employees. New, but thoroughly unreliable, IBM models 1401 and 1410
were added to provide administrative, intelligence, and scientific support. How did we operate
then? Certainly much differently than today. Interactive service as we know it didn't exist;
decks of computer cards reigned supreme, and the computers were provided for specific
dedicated purposes and for specific periods of time. Only one program was processed at a
time, and process scheduling was determined by the computer operator or shift supervisor. It
was rare for a CPU, tape drive, or printer to run error-free more than 30 minutes, and a sim-
ple FORTRAN program requested by a young analyst named Les Dirks (later to become
DDS&T) took hours, including multiple passes by the 1410 computer and, at one step,
produced over 16,000 computer cards which in turn had to be reloaded for another pass.
But computing was beginning to come to CIA and, notwithstanding the reluctance of the
Agency ADP Committee, a state-of-the-art, scientific processing IBM 7090 was acquired by
25X1 in 1964 and was soon logging in excess of 125 hours of processing time per
mont ere, first by the ADP Committee, and to be repeated time and again by others,
growth in the demand for ADP resources was to be seriously underestimated.
The second generation began in 1965 with IBM's announcement of the 360 series
including the 360/65, which was touted as a replacement for both business and science
application computers and capable of processing both COBOL and FORTRAN programs.
Debates raged over whether computer power should be decentralized; the Agency opted for
the large systems which offered speed and sophisticated processing for batch and interactive
users. Advances arrived quickly: first, a 360 operating system capable of executing up to four
programs simultaneously, next a 360/195 which was four times faster than the 360/65, and
next a 360/67 with the virtual memory (VM) operating system that by 1969 permitted 25 de-
velopment and production applications to run concurrently. Organizational changes arrived
also with the cognizance and operation of the DO and DI computer centers transferred to OIT
in order to achieve economies of scale. Still, desktop terminals were unknown.
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. . . And Now
Tape Drives For Round
And Square Tape
IBM 3090 Mainframe CPU
IBM 3690 COMTENS
IBM Disk Drives
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VM, with its interactive capabilities, was to change the very face of the computing
environment in the 1970s and beyond. We saw the vast advances in computer hardware and
operating system technology with the 370 series; we saw implementation of GIMS (General-
ized Information Management System) to provide administrative support; we saw the
development of SAFE (Support for the Analysts' File Environment) as the infrastructure for
the production of intelligence; we saw the creation of AIM (Automatic Information
Management) as a home-developed electronic mail system; and we saw the advent and
proliferation of the desktop terminal and later the personal computer as the critical element of
the computing network. We routinely achieve high levels of system availability, and aim for
100% as our goal. The success of these systems, as well as the recent entries in the corporate
database area have served to whet our customers' appetites for further ADP support and for
workstations or personal computers to be installed in every office in the Agency.
Today, after a series of organizational alignments and changes of name (OCS to OJCS to
ODP to OIT), we operate and maintain for the DA, DI, DO, DS&T, and DCI Area a
25X1 computer network of 27 mainframe computers, workstations, and in excess of
1,500 billion characters of online data storage. In fact, OIT has the largest complex of VM
systems and users in the world. We also recently have acquired responsibility for domestic
communications, records management, and the administration of the Freedom of Information
Act and related programs. In every sense of the word, we provide, on this our twenty-fifth an-
niversary, a full range of information services to our customers?the employees of the Central
Intelligence Agency. We pledge our best efforts toward continuing our tradition of innovation
and service.
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Oil: PROVIDING BACKBONE
UTILITIES AND
INFORMATION SERVICES
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The Office of Information Technology, as a major telecommunications and computer
utility, serves the Central Intelligence Agency and the Intelligence Community in a variety of
forums such as:
? computer center operations
? domestic secure/non-secure voice and data communications
? customer applications programming
? information management services
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In meeting these responsibilities, OIT provided a full range of information technology
services to its customers from developing and administering information management policies,
to developing sophisticated hardware and software systems, to operating and maintaining a
large, complex network involving state-of-the-art central processors, voice/data switches, and
communications transmission_equipment. In doing so, we managed some 27 mainframe
computers and supported individual workstations as well as se-
cure and non-secure telephones distributed throughout the Headquarters area
The accompanying graphs highlight the scope of these
responsibilities.
In the following pages of this year's annual report, we will look more particularly at some
of our achievements. They have been brought about by the talented and committed
individuals who together comprise the OIT Team.
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25X1IT ON THE MOVE
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By the early 1980s it became apparent that facilities comprising the and
Northside Computer Centers could not keep up with new technology developments and the in-
creasingly complex needs of OIT customers. The CIA Computer Center in the New
Headquarters Building was therefore designed to accomodate the growth and change needed
to meet the Agency's information processing requirements of the 1990s.
The moves of the two centers to the new building in 1988 were made over two holiday
weekends. The move of the which handles Agency general computin25X1
services, made over the Memorial Day weekend, was one of the largest and most complex
computer center moves in history. The Northside Center, which handles SAFE services for
analysts, was moved over the Labor Day weekend. The two moves, as well as the relocation of
computer centers supporting the Agency's counterterrorism effort (DESIST) and the Intelli-
gence Community's COMIREX, were made with virtually no interruption in services.
25X1 A few statistics reflect the magnitude of the task of moving the r. More
than 50,000 feet of cable had to be disconnected and reinstalled. In addition, 5 central
processing units, 30 tape drives, more than 1,000 disk units and their controllers, and a tape li-
brary consisting of some 8,000 tapes had to be moved.
In sum, a combination of planning, teamwork, and effort by many people allowed OIT to
accomplish these most complex tasks successfully in a very short time.
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OIT OCCUPATIONAL PANELS OIT is strongly committed to the career development of all its employees. Toward that
end OIT established an Occupational Panel System in 1988. Based on experience or current
job assignment, each OIT employee through grade 15 or IS-04 was assigned to one of seven
Occupational Panels. Flexibility is included within the system to permit assignment changes
among the following panels:
? Administration (MZA)
? Development (MZD)
? Information Handling (MZI)
? Operations (MZO)
? Secretarial (MZB)
? Senior Officer (MZS)
? Technical (MZT)
Each panel will be responsible for providing career development assistance to employees
within its purview. This assistance includes guidance and counseling in job assignments,
training, and career counseling, as well as recommendations for rotational assignments.
Performance evaluation and employee promotions will remain the responsibility of line
managers and the OIT Evaluation Panels. The results of Evaluation Panel deliberations will
be reviewed by the Occupational Panels for information useful in the career counseling
process.
The OIT Occupational Panel concept is a dynamic approach to career management.
Thus, refinements are anticipated as the system begins to mature in OIT and suggestions for
improvement are made by panel members and employees.
Career Management Officers:
a. Serve as career counselors for individuals assigned to their panel.
b. Ensure that assignments are consistent with an individual's grade
and experience.
c. Communicate on a regular basis with individuals assigned to their
panel concerning career development options, training opportuni-
ties, and reassignment choices including rotational positions outside
OIT.
d. Coordinate closely with the OIT Group Chiefs and the OIT
Personnel Branch.
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OIT AND THE FREEDOM
OF INFORMATION ACT
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1988 was the first full year of OIT's responsibility for the highly visible task of
responding to requests for information under the Freedom of Information Act (FOIA), the
Privacy Act (PA), and Executive Order (EO) 12356. This year, as in the three preceding years,
the number of requests continued to grow, increasing over 15 percent. Today, we receive and
process on an annual basis some 1800 FOIA requests, 1600 PA requests, and 350 EO
declassification requests.
The following examples give the flavor of the types of requests handled by OIT under the
FOIA:
? Several requests in 1988 asked for information concerning CIA
relations with universities. Apparently these requests were generated
by a number of news stories on the subject during the year. We
provided information concerning overt contacts, if any, and refused
to "confirm or deny" the existence of other records concerning
covert or confidential relationships.
? One request, citing Piercing the Reich by Joseph Persico, asked for
copies of the World War II OSS training manuals, cover stories,
fabricated documents, recruiting, and training.
The task of responding to an FOIA request entails examining Agency files, determining
what information is responsive to the request, and, most important, ensuring that information
which is classified or relates to intelligence sources and methods is protected. The task is a
continuing and considerable one and involves the expenditure of well over 100 work years of
effort annually.
OIT also performs related informational activities. It administers and manages for the
Director of Central Intelligence the congressionally mandated Historical Review Program,
which is responsible for selecting, reviewing, and transmitting to the National Archives and
Records Administration (NARA) those Agency records deemed to be of significant historical
interest. It also assists other components within the Office of the DCI by performing
classification reviews of manuscripts submitted pursuant to the Agency Secrecy Agreements
and damage assessments occasioned by the compromise or other unauthorized disclosure of
classified information.
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OIT AND OIT support to the Agency's counterterrorism effort traces back a number of years to the
COUNTERTERRORISM initial development of DESIST (Decision Support and Information System on Terrorism), a
standalone storage and retrieval system in the Counterterrorism Center (CTC) of the
Directorate of Operations. The CTC supports the counterterrorism operations of the
Intelligence Community (IC), and OIT is responsible for managing and operating the
DESIST system, expanding its availability as required, and developing systems to add to the
CTC's capabilities.
OIT is also cooperating with the Office of Research and Development (ORD)/DS&T in
the development and delivery of a natural language processing system known as DEFT (Data
Extraction From Text) that has the ability to extract automatically certain terrorism-related
information from a cable to facilitate the updating of CEAS.
In sum, OIT continues to play an active and critical role in the Agency's counterterrorism
effort.
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Review of 1988
In 1988, the Office of Information Technology provid-
ed significant support to the Agency's operational, analyti-
cal, and administrative components as well as the Intelli-
gence Community (IC). In addition, OIT made a number of
major contributions that will assist the Agency generally.
General Support
In the past year OIT, working with our customers,
selected the Intel 301Z as a new Agency-supported
PC/workstation to replace the IBM 3270 PC/AT, which is
no longer being produced. The Intel 301Z from Iverson
Technology Corporation was chosen as a result of a compet-
itive procurement. This workstation not only satisfies OIT's
commitment to use commercially available hardware and
software and thus facilitate system connectivity, but also
has powerful computing capabilities, is twice as fast as the
IBM 3270 PC/AT, is competitively priced, and can be
configured to satisfy the diverse needs of customers.
The Physically Challenged Employees Resource Cen-
ter (PCERIC) was established in 1987. In March 1988,
OIT and the Office of Personnel (OP) sponsored an Adapt-
ive Technology Awareness Day at which workshops were
held to demonstrate state-of-the-art computer-adaptive
equipment for the physically challenged as well as to
heighten public awareness of their potential.
Support for Operations
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Support for Analysis
To help analysts and collection requirements officers in
their imagery tasking, OIT is developing TESS (Tasking
Expert Support System). When completed, TESS will allow
COMIREX officers to nominate Directorate of Intelligence
(DI) requirements for imagery tasking quickly, efficiently,
and accurately. Agency and Intelligence Community offi-
cers consider TESS a major step in improving imagery
tasking.
Upgrades to the memory and solid state disks of the
CRAY XMP24 supercomputer installed in 1987 have
converted the supercomputer to an XMP216, its maximum
configuration. Each solid state disk now has a capacity of
128 million words; the former capacity was 32 million.
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Support to the Intelligence Community
Started in 1987, the move of the COMIREX Auto-
mated Management System (CAMS) development and
production services to the New Headquarters Building was
completed in 1988. OTT also converted CAMS tapes to
IBM's new tape technology as a measure designed to save
valuable space.
Two software releases, installed without interfering
with production, contributed to a major increase in the
CAMS availability rate to 98 percent. These new releases
also mean that CAMS is prepared to accommodate expect-
ed increases in processing and collection requirements.
OTT also met three scheduled milestones for delivery of
software for CAMS Phase IV. Phase IV is designed to
support the Intelligence Community's systems which are
expected to be operational in 1990.
Support for Administrative Services
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In 1988, OTT continued to install management tools
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To improve the ability of the Agency's office of
Congressional Affairs and the Office of the Comptroller to
manage their voluminous paper records, OTT developed and
delivered ARCHIVES, a state-of-the-art document scan-
ning, storage, and retrieval system that makes use of the
Palantir Compound Document Processor, a local area
network of SUN workstations and full-text retrieval soft-
ware. ARCHIVES is able to convert essentially any typed
or printed work into machine-readable code and to conduct
sophisticated full-text searches on the resulting database.
For the Office of Medical Services (OMS), OTT pro-
vided the first phase of a system called MIDAS (Medical
Information, Diagnosis, and Artificial Intelligence System).
MIDAS will consolidate a number of diverse systems and
databases, thereby giving OMS greater capability and
flexibility in handling medical tests and their results.
For the Office of Training and Education (OTE), OTT
delivered the Training and Education Automated Manage-
ment System (TEAMS). TEAMS lets Agency employees
register for OTE courses electronically, thereby improving
the management of the registration process and permitting
the processing of an increased volume of training requests.
Installation in all 10 Recruitment Activity Centers of
the Recruiter Applicant Processing System (RAPS) was
completed in 1988. RAPS tracks processing of applicants
and serves as a management tool for the Office of Personnel
(OP).
Also for OP, OTT delivered the Insurance Claims,
Accounting, Reporting, and Enrollment (ICARE) system in
1988. ICARE supports the claims adjusting and enrollment
functions of the Insurance Operations Division of OP.
Other computer systems for OP that reached operating
capability during the year were:
? CDPerS, OP's Corporate Data Personnel System,
which provides OP with the ability to retrieve
rapidly a subset of the Agency's personnel data.
? ELECTAS (Electronic Time and Attendance Sys-
tem), which is used throughout the Agency to
record time and attendance information.
? FERS-THRIFT, which provides basic record
keeping as well as loan processing and fund trans-
fer functions for Agency personnel participating in
the Federal Employees Retirement System-Thrift
Savings Plan.
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Office of Information Technology
1989 Objectives
As we move ahead in 1989, OIT has three main objectives:
? Availability
? Simplicity
? Decentralization
The latter two objectives will contribute to our overall goal of
providing customers with 100% system availability.
Through meeting these objectives we intend to provide the
highest level of ADP and communications support for the business
of this Agency?the collection and production of timely
intelligence.
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