CAREER SERVICE COMMITTEE WORKING GROUP ON EMPLOYEE RATING FACTORS USED IN EVALUATING PERSONNEL

• Document Type: CREST
• Collection: General CIA Records
• Document Number (FOIA) /ESDN (CREST): CIA-RDP78-04718A000400060012-0
• Release Decision: RIFPUB
• Original Classification: C
• Document Page Count: 12
• Document Creation Date: December 12, 2016
• Document Release Date: May 29, 2002
• Sequence Number: 12
• Publication Date: December 5, 1951
• Content Type: REPORT

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C TI AL
SECURITY. .I LION
CAREER SERVICE COIVMITTEE
Working Group on EMPLOYEE RATING
FAnORS? USED IN. EVALUATING P RSONNDL
5 December 1951
1. Listed below are the factors that have been used or proposed by
certain government agencies and industries for the purpose of evaluating
personnel. They have been grouped in arbitrary categories solely for
easy reference. For practical purposes, liberties have been=take,.rr--in'syn mMtizi)
certain factors used by two or more sources. Thus, t'cooperation" and
"cooperativeness" have been synonymized whereas "sagacity (non gullibility)"
and non gullibility (evasion and deceit)', have been kept separate in order
that attention may be focused on possibly significant nuances of meanings.
2. The sources and their abbreviations, as used in the attached lists
are as follows t
A. CIA sources:
OS4 - Office of Special Operations, "Status and Efficiortcy
Report" CIA form 51-53 (1947)
Lib - Office of Collection and Dissemination, CIA Library,
Experimental Evaluation Program (1951)
D-Oper - '~7 Auguat 1951 Program....' - Performance Summary
and Potential Appraisal - Operational Job Family
D-Anal - tt7 August 1951 Program....,; ?' Analytical Rese;irch
Job Family
D-Admin - 47 August 1951 Program....'i - Administrative Job
Family
D-Tech - "7 August 1951 Program....' - Technical Job Family
D-Add - 'i7 August 1951 Program.... t~ 1,dditive Job
Qualifications
B. Other Government Agency sources:
Navy - 'Report on the Fitness of Officer'' 1IN1tWVPERS 310 (19
Army - "Officer Efficiency Report" - !AGO Form 67-2 (1951)
Air - "Report of Officer Effectiveness" f;F Form 77 (1949)
State-FSO - Dept. of State "Efficiency Report, Foreign Service
Officers" Form FS-315 (1950)
State-FSR-
FSS 1-9 - Dept. of State "Efficiency Report, Foreign Service
Reserve Officers, Foreign Service Staff Officers
Classes 1-91; Form FS-205E (1950)
State-FSS
10-22 - Dept, of State "Efficiency Report, Foreign Service
Staff Employees Classes 10-22" Form FS-205F (1950)
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SECURITY Ii 4 OPLZATION
Co
Tnd u
Detroit
-?
Detroit Edison Co.
McKinsey
.?
McKinsey and Co. (management consultants)
J&J
?+
Johnson & Johnson
SO-Cal
Standard Oil Company of California
Big-San
..
Bigelow-Sanford Carpet Co.
Monsanto
-
Monsanto Chemical Co.
Nat Tube
National Tube Co.
Con Ed
-
Consolidated Edison Co. (New York)
Gen Foods
General Foods Corp.
Parcel
United Parcel Service
I. INTELLIGENCE
Sources
1.
Intelligence
Navy, Detroit, McKinsey
2.
Intelligence insight and
D-Add
acumen
3.
Think effectively
McKinsey
Li.
Disciplined mind and
orderly thinking
5.
Mentality
J&J
6.
Mental stamina
OSO
7.
Mental alertness
SO-Cal, Big-San
8.
Sagacity (non gullibility)
OSO
9.
Non gullibility (ovasion and
D-Oper
deceit)
10.
Powers and accuracy of
observation
11.
Breadth of general knowledge
Big-San
Ability to grasp instructions
OSO
and plans
13.
Understanding instructions
1L'.
Learning capacity
State-FSS 10-22, Lib
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SECURITY INFORMATION
11.
IMAGI NATI ON
1.
Imagination
McKinsey
2.
Imagination and originality
Big-San
3.
Creative ability
J&J
1.
Vision
J&J, Monsanto, Nat Tube,,
Con Edison
5.
Open mindedness
J&J
6.
Forsees and meets lines
of opposition
7.
Getting ideas from others
Air
III. ANALYTICAL ABILITY
Factors
Sources
1.
Analytical ability
J&J, McKinsey, Monsanto,
Nat Tube, SO-Cal
Analytical research and
D-.Anal
ability
3.
Solving problems
Air
4.
Sense of avenue of attack
D.-Anal
,.
Ability to create the
D-Add,
hypothesis
6.
Informational ability
State-FSO
7.
Inclination to secure and
Gen Foods
analyze facts
Getting information from
Air
records
9.
Utilization of information
State?FSR-FSS 1-9
sources
10.
Ability to evaluate
OSO
intelligence information
11.
Reading comprehension and
D-Anal
"gutting a book"
12.
Ability to digest and
D-Anal
rewrite
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 Factors
1. Judgment
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IV JUDGI NT
2. Common sense
3. Judgment and common sense
I.
5.
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Soundness of judgment
Making correct decisions
6. Ability to suspend judgment
7.
Perspective
8. Sense of relative importance
9. Observation sense of relative
importance
V. EXPRESSION
Sources
Lib, Navy, State--FSR-FSS 1.9,
Detroit, J&J, McKinsey, Nat
Tube, SO-Cal, Parcel, Con
Edison
J&J
0SO
Big-San
Air
D-Add, Air
McKinsey
D-Oper
D-Anal
Sources
1. Expression
2, Facility of expression
3. Self-expression
4. Facility of oral expression
5. Facility of written expression
6. Facility of succinct effective
oral expression
7. Facility of succinct effective
written expression
8. Reportorial ability; verbal
and written
9. Get ideas across
10. Persuasiveness
J&J, Con Edison
State-FSS 10-22
J&J
State-FSR-.FSS 1-9
State-FSR-FSS 1--9
State-FSO
State-FSO
D-Open, Air
McKinsey
Big-San
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SECURITY INFQaITATION
VI.
INITIATIVE
1.
Initiative
Air, OSO, State-FSO,
State-FSR-FSS 1-9,
State-FSS 10-22, Navy,
Detroit, J&J, McKinsey,
Monsanto, Nat Tube, SCE-Cal,
Big-San, Con Edison
2.
Self-starter
McKinsey
3.
Acceptance of responsibility
Air, J&J, Monsanto, Con Edison
4,
Willingness to assume
responsibility
Gen Foods
,.
Ability to assume
responsibility
Big-San
6.
Capacity for making
decisions
Big-San
7.
Decisiveness
State-FSO, Army, J&J, Monsanto
8.
Willingness and ability to
make decisions
9.
Taking prompt action
Air
10.
Reaction in emergencies
Navy
11.
Resourcefulness
State-FSO, J&J, Monsanto
VII. DRIVE
Factors
Sources
1.
Drive
J&J, Parcel
2.
Ambition
J&J, Monsanto
3,
Aggressiveness
State-FSO
4.
Force
Navy
5,,
Making forceful efforts
Air
6.
Purposefulness
McKinsey, Nat Tube
7.
Industry
Navy
8.
Drive towards executive goal
McKinsey
9.
Sense of personal goal
D--Add
10.
Perserverance
Navy
11.
Tenacity
12.
Getting the job done
D-Oper, D-Admin, D.-Tech,
J&J, Big-San, Con. Edison,
Gen Foods
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VII. DRIVE (cont'd)
Factors
Sources
13.
Ability to obtain results and
OSO
get things done
14.
Execution
Nat Tube
15.
Meeting deadlines
D-Anal
16.
Meeting commitments
Air
17.
Buttons things up
D-Admin
18.
Meets support demands
D-Admin
VIII. ADAPTABILITY
Factors Sources
1. Adaptability
2. Versatility
3. Versatility and
adaptability
IX. GETTING ALONG WITH OTHERS
D-Add, State-FSS 10.22,
J&J, McKinsey, Nat Tube
State-FSR-FSS 1-9, J&J,
Con Edison
Factors
Sources
1.
Ability to get along with
Army, Gen Foods
Ability to work and get along,
with people
OSO
4.
Ability with people and
teamplay
Work understandingly with
D-Admin, D-Tech, D-Oper
McKinsey
5.
people
Adapting to associates
Air
6.
Moves freely and effectively
D-Add
with equals and superiors
-~ 6-
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SECURITY INFORMATION
IX, GETTING ALONG WITH OTHERS (Con't)
7.
8.
10.
Cooperation
Cooperation with associates
Getting cooperation
Sense of bearing of next
deskts speciality
Lib, t x, Navy, State FSR-
FSS 1.9, State-.FSS lA-'22,
J&J, Monsanto, Nat Tube,
SO-Cal, Con Edison
D -Add, Big-San
Air
D-Anal
U.
Sense of peripheral and
direct tie-ins
12.
Sense of peripheral operations
D-Tech
13.
Relationships with subordinates
Big-San
i1.
Acceptance by Others
Nat Tube
15.
Tactfulness
OSO, State-FSO, Big-San
16.
Tact and Discretion
D-Oper
17.
Discretion
OSO, D-Tech
18.
Executive relations
McKinsey
activities
19.
Keeping others informed
X. EXECUTIVE ABILITY
Factors
Sources
1.
Ability to organize
Detroit, J&J, Nat Tube
2,
Ability to organize and plan
D-Oper, McKinsey, SO-Cal,
Big-San, Parcel
3.
Scheduling work
Air
40
Ability to organize for
Gen Foods
orderly accomplishment
5.
Ability to plan at policy
and high level
7.
6. Long-range planning
Inclination to plan for
specific goods
Gen Foods
.. 7 -
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X. EXECUTIVE ABILITY (con't
Factors Sources
15.
16.
8. Administrative management State FSR-FSS 1-9
9. Select people Detroit
10. Develop People Detroit, J&J, McKinsey,
Monsanto, SO-Cal
11. Ability to select and train Gen Foods
personnel
Matching personnel and jobs Air
13, Effectiveness in developing D-Add, Big-San
subordinates
14. Assisting subordinates in Air
their work
17. Evaluating subordinate's worth Air
18. Ability to delegate responsibility Air, Big-San
and authority
19. Supervisory ability D-Add, Detroit
20. Handle people Detroit
21. Ability to handle and 0SO
direct people
22. Directing and coordinating McKinsey
23. Coordination Monsanto
24. Developing teamwork Air
25. Leadership Lib, OSO, Navy, Army, SO-Cal
26, Leadership---- ability to Gen Foods
inspire others
27. Looking out for employee's Air
welf are
28. Taking responsibility for Air
subordinates
29. Inspire and influence J&J
others
Ability as a teacher Army, Parcel
Judgment in evaluation of Big-San
subordinate's worth
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X.
EXECUTIVE ABILITY (con't)
30.
Ability to handle and inspire
D-Add
31.
Influence on others
Nat Tube
32.
Setting a good example
Air
33.
Stimulate others
34..
Encouraging ideas
35.
Ability to pick flaws and
D-Admin
say anon
36.
Maintaining relations with
Air
employees
37.
Effectiveness of control and
Gen Foods
results
XI. JOB KNOWLEDGE
Sources
Knowledge of Job
Detroit
2.
Knowledge of Function
Monsanto
3.
Knowledge of Work
Parcel
4.
Work Knowledge and organization
State-FSS 10-22
5.
Knowledge of Subject Matter
Big-San
6.
Knowledge of Area or Subject
D-Oper, D-Anal
7.
Knowledge of Procedures
D-Admin
8,
Knowledge of jlxea
D-Tech
9.
Knowledge of the Broad Field
D-Tech
10,
Knowledge of Speciality
D-Tech
11.
Professional training and
State-FSR-FSS 1-9
experience
Technical Know how and skill
13.
How well equipped technically
14.
Experience
Detroit, J&J, Nat Tube,
Con Edison
15,
Making use of experience
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SECURITY INFORMATION
XI.
JOB KNOWLEDGE (con't)
Factors
Sources
16.
Education
Nat Tube
17.
Understanding of Political
State-FSO
Factors
18.
Understanding of Economic
State-FSO
Factors
19.
Understanding of Psychological
State-FSO
Warf are Fac tors
20.
Negotiating ability
State-FSO, State-FSR-FSS 1-9
21.
General Knowledge of
State-FSR-FSS 1-9
Foreign Service
22.
General Knowledge of
State-FSO
Foreign Service Programs
23.
General company information
J&J, Con Edison
XII. JOB PERFORM?.' TCE
Factors
Sources
1.
Job performance
OSO, Monsanto
2.
Performance quality
State-FSR-FSS 1-9
3.
Work Quality
State-FSS 1.0-22, J&J
4,
Work Quantity
State-FSS 10-22, J&J
5.
Quantity of Work Accomplished
Big-San
by department
6.
Quality of department's work
Big-San
7,
Productiveness
State-P'SR-FSS 1-9
8.
Rate of work
J&J, Lib
9.
Results on job
Parcel
10.
Accuracy
J&J, Lib
11.
Checking accuracy of work
12,E
Thoroughness and accuracy of
State-FS0
work
13.
Attending to details
l4.
Security consciousness
0S0
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SECURITY INFORMATION
XIII.
CH .RACTER--PERSONS\LITY
1.
Character
Being fair and scrupulous
Detroit, J&J, Monsanto,
Nat Tube, Big-San
3.
Character and realization of
right and wrong
L.
moral courage
Courage to defend principles
Navy
Big-San
and conclusions
6.
Loyalty
Navy, Air
7.
Loyalty towards job and
company
8.
Subordinating personal
10.
11.
12.
13.
140
interests
Dependability
Habits - moderation and
conscientiousness
Self-control
Self-discipline
M.Ta vurity
Ability to control emotions
and demonstrate mature
behavior
Lib, State-FSO, State-FSR-
FSS 1-9, State-FSS 10-22
Detroit, McKinsey
Gen Foods
State FSR-FSS 1-9
D-Add
McKinsey
Gen Foods
15.
Emotional stability
State-F3S 10-22, J&J, Monsanto,
Big-San
16.
Security and adjustment
J&J
17.
Patience'
State-FSO
18.
Painstaking
D-Admi.n
19.
Adjustment to trying hours
D-Tech, D-Oper
and conditions
20.
Resistance to tedium
D-Anal
21.
Attention to duty
OSO
22.
Interest and enthusiasm
OS0
in work
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SECtiTY INFORMATION
XIII.
CHARACTER,-PERSONALITY (Con't)
23.
Proper interest in all
D-Admin
phases of group's work
2l..
Enthusiasm
W. Can Edison
25.
Attitude and outlook
McKinsey
26.
Mental attitudes
Nat Tube
27.
Sociability
J&J, Nat Tube
28.
Service (i.e. helpfulness)
J&J
29.
Sense of humor
State-FSO, State-FSR-FSS 1-9
30.
Temperament
Detroit
31.
Personality
State-FSS 10-22, Detroit,
SO-Cali Parcel
XIV. HEALTH-APPEARANCE
Factors
Sources
1.
Health
Detroit, Monsanto, Nat Tube
2.
Physical fitness
State:--FSS 10-22
3.
Soundness of mind and body
Gen Foods
(st:nina and vitality shown
in work)
4.
Physical energy
D-Add
5.
Physical stamina
OSO
6.
Endurance
Navy
7.
A},ppoarance
Detroit, P? g-Snn
8.
Military bearing and neatness
Navy
of person and dress
9.
Maintaining military appearance
Air
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