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RESIGNEE EXTERNAL ASSISTANCE
.,,,,Call is received from employee for assistance. He is asked if
his Personnel Office is aware of his outside interest. If not,
individual is informed that s rv ce only available to those who
have such approval. If he h sver, he is advised that his
''office should arrange a preliminary appointment with Cover. Also
he., is told that if these approvals are granted, he should prepare
araft of his Agency duties, seeking the assistance of his
Personnel Officer if necessary.
When above, has been complied with or will be, request file.
Government Assistance General
1. File is, reviewed when it comes in. If employee interested in
government, check is made to see if he has Civil Service status.
If so, and he is a professional, check is made to see if status
obtained as a professional. If non-status, background is reviewed
to ascertain appropriate Civil Service tests.
When preliminary review completed, employee is called to set up
an interview.
Assistance is given in the preparation of Form 171, and arrangements
are made, for necessary clearances. If employee has status, copies
of necessary documentation for his use are made, If he is now a
professional and obtained status as non-professional, he is advised
to file'..or''any OSCCexamination for which he is qualified, explaining
that, although this may not be necessary it is a precautionary
measure as some government agencies require such certification from
the Civil ServiceCommission. He is further advised that, unlike
the non-satus person filing for such an examination, he could be
hired immediately for any vacancy and would not be required to
wait for his name to appear in order on the Register.
Upon receipt of the approved Form 171, the status employee is advised
of any existing vacancies in the competitive agencies and, where
advisable, appointments are made for him. Where not advisable, he
is merely furnished a list of suggestions including the actual
vacancies. The same procedure applies to Excepted Agencies, which,
like CIA, are excepted from the hiring procedures of the Civil
For those employees not having status, the appropriate Civil
Service examinations are reviewed with them and instructions are
furnished on the method of filing. If the employee expects to be
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with the Agency when the ratings are received, he is advised
to notify EEAB to this effect and then information on current
vacancies and other suggestions will be furnished to him. If the
employee expects to leave before receipt of the rating, he is
given general information on government agencies that might
utilize his background.
6. Both status and non-status personnel leaving the area are given
lists of government agencies in their prospective areas. The non-
status who have taken a test in Washington are advised of the
procedure for transferring their eligibility to the new location.
Private Industry Assistance - General
1. Assistance is given in filling out a Personal History Summary and
arrangements are made for necessary clearances. It is suggested
that the employee file with the United States Employment Service,
as they do have some private industry listings. In addition, he
is shown reference material in EEAB listing Washington business
establishments by categories, current newspaper clippings are
reviewed with him and the needs of the individual are kept in mind
as any new material is received in EEAB.
2. If the employee is leaving the area, he is advised to file with the
State Employment Service upon arrival and, in addition, he is
referred to material in EEAB which lists firms in the new location.
Government Assistance - Pool Disqualifications
This group of referrals is explained separately because they usually
have just two weeks to obtain employment. Therefore, time is of the
essence if they are to have a new position upon Agency termination.
1. A Secretary Stenographer/Clerk Typist test is given every
day at the Civil Service Commission. The rating may be picked up
late the same day the test is given, or be mailed out that evening.
Because of the shortage of this category of personnel in Washington,
if one passes the test at all, any percentage rating over 70% can be
reached on the Register. If the employee passes the test the first
time, there is usually no problem in obtaining a position for her to
report to within the two week period. Where the circumstances of case
allow, appointments are made for interviews. Otherwise a few government
leads are furnished to the individual and she is responsible for
making the appointments. In both cases, however, there is an exchange
of phone calls between the employing agency, EEAB and the employee,
which includes furnishing the necessary personnel data to the employing
agency.
2. For clericals with no typing or shorthand, a vacancy is
sought in an excepted agency and, in addition, information is furnished
on the Clerk and/or Junior Federal Assistant examination. Unlike the
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Secretary/Steno/Typist test, these are given on an appointment basis,
and the rating is not received for two or three months after the test.
For clericals therefore it is usually necessary to resort to assistance
in private industry.
Private Industry Assistance - Pool Disqualifications
Few of the pool disqualifications require a Personal History Summary.
They are given guidance in filling out employment applications and are
given the name of an EEAB Counsellor for reference purposes. The same
suggestions listed in Private Industry Assistance - General are used.
However, due to the age and inexperience of the pool disqualifications,
more concentrated guidance is given.
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ABf I S Na ? 14 T E 3 USE ONLY
ANSWERING WRITTEN INQUIRIES ON PRESENT OR FORMER STAFF EMPLOYEES
1. Employment inquiries, (printed forms and letters from private
industry, Civil Service Commission Questionnaires and miscel-
laneous government employment information requests) are referred
to EEAB'on employees who are now receiving or have ever received
external assistance. Also inquiries on SAS cases and non-routine
matters are referred to EEAB. The following is the procedure upon
receipt of the inquiry:
(1) If Cover is involved and no "opening" memo is on file,
appropriate Cover Officer is called. In most cases, Cover
advises that employee can be surfaced. In the unusual case
where he is not, instructions furnished by Cover are followed.
(2) If there is an SAS memo in the file, a thermofax copy of
inquiry is filled in and sent to SAS with suggested reply
for their approval correction or additions. Approved copy
is then returned for EEAB typing and dispatch.
(3) On ordinary inquiries, the file is reviewed to ascertain if
inquiry can be answered from information contained therein.
If it cannot, the supervisor is called or, in his absence,
the appropriate Personnel Officer. On simple inquiries,
the information can be furnished by phone. On the longer and
more inclusive ones, a thermofax copy is sent to the supervisor
or Personnel Officer to fill in and return to EEAB for final
typing and dispatch. Whenever EEAB has actually assisted an
employee, an extra copy is made and filed in the individual's
EEAB folder.
ANSWERING WRITTEN INQUIRIES ON CONTRACT EMPLOYEES
1. The above procedure is followed for contract employees. However,
the expenditure of time and effort is much greater to achieve the
end result. One can call Contract Personnel for a file in true
name and there is no record, simply because they do not have'a
complete cross reference of pseudos. To finally track down the
pseudo and the file may take as many as four phone calls.
2. After receipt of the file, the Cover situation comes up. Not all,
but in most cases the problem on the inquiries is with former-
overseas contract relatives, who had no cover themselves but who
non-officially assumed the Cover of their relative, and who
either were not properly briefed or who have forgotten their briefing.
As an illustration, an inquiry may come in to CIA, Washington, D.C.
from the Federal Records Center in St. Louis. It has been sent
to them from a government agency asking for the personnel file on
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the individual. As they have no record, they refer the inquiry
to CIA. The contract employee may have stated she was employed
which of course
n is referred to
Cover. They must check out the husband's file, his present status,
etc. and then advise EEAB if the wife will be acknowledged as an
Agency employee. In the usual case this is done. In the unusual
Cover/and or Security may take over completely, or furnish instruc-
tions to EEAB.
If the employee may be acknowledged, the inquiry can usually
be answered from information in the Contract File. However, in
cases where an evaluation is required, the Division Contract Officer
must be contacted, as rarely is there a Fitness Report in a contract
file. A few phone calls are usually required to obtain the neces-
sary information.
Conclusion: A large portion of this work would be eliminated if:
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INVESTIGATORS - REVIEW OF FILES
1. Investigator calls in requesting a file be ordered. -At that time
he mentions whether he only wishes information to be furnished to
him from the file or if, in addition, he wishes to interview a
supervisor and co-worker.
3. If, when file is received, it contains an SAS memo from
office,-a consultation is held with that office before any further
steps are taken. Also if the file does not indicate that Cover
held by the employee has been lifted, this is checked out with CCS.
Instructions received in each of these instances are followed.
4. The normal routine, unless exceptions have been specified by SAS
or Cover, is then to review the file and type required information
on a card which is held for permanent retention by EEAB.
To comply with the request for an interview with a supervisor, who,
in turn, will furnish the name of the co-worker, the supervisor
listed on the most recent Fitness Report is called. He is advised
that EEAB acts as a liaison between government investigators and
our employees. He is then asked permission to furnish his name and
number to the Investigator. Depending upon circumstances, this may
result in the substitution of someone else who has known the employee
in a supervisory capacity. In some cases, there is no one available.
This can be (1) because of the length of time that has elapsed
since the person was employed by the Agency; (2) the transitory
nature of some of our employees; or (3) Cover or Security reasons.
In such cases, the investigator is advised that "no one is available."
Naturally, an effort is made to cut this response to a minimum due
to the fact that the Agency wishes to cooperate with the investigative
services whose cooperation our Security investigators need to perform
their duties.
Many of the files reviewed for the FBI are labeled "White House
Priority" as they are for present employees being detailed to the
White House or former employees either working or being considered
for White House appointments. When files are reviewed for the FBI,
it is necessary to attempt to contact a supervisor for each
different assignment that the employee or former employee has held.
The time and effort consumed in this operation is naturally dependent
upon the number of years worked and the number of assignments held.
6. Interview is held. The investigator is not shown the file, but his
questions are answered by the EEAB counsellor, most of which are
anticipated and are contained on the EEAB file card mentioned in
4 above. Names and phone numbers of supervisors are furnished to
the investigator and he makes his appointments at their convenience.
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INVESTIGATORS - INTERVIEWS WITH CIA PERSONNEL
WHO HAVE BEEN GIVEN AS REFERENCES BY FRIENDS
AND ACQUAINTANCES
1. Investigators call in regularly with the name of a CIA employee
who has been listed as a reference by a friend or acquaintance.
2. The EEAB counsellor obtains the phone number, calls the individual
explaining that EEAB acts as a liaison between government investigators
and our employees, and advises him of the name of the person who has
listed him as a reference, asking permission to furnish his number. (This
procedure is followed because of the many complaints received from
Agency employees, who were shocked and sometimes upset, to have an
individual from the "outside" call them directly for an interview in the
Agency.)
3. When clearance is obtained to furnish the number, it is given
to the investigator who sets up his interview. Usually, there are no
problems but sometimes there are. In those cases, the individual checks
with his Cover or Security office and instructions received are followed
by EEAB.
Approved For Release 2000/05/08 : CIA-RDP78-03091A000200030002-3