tA1-_ U I VE OFFICE OF THE PRESIDENT
"% OFFICE OF MANAGEMENT ANF I ifTwr C)rC Has RP_viP_WP_fl
4z M
Subject: Application of Subsection (m) of the Privacy Act
Attached for your information ib a recent legal opinion from
the OMB Office of General Counsel interpreting the applic-
ability of subsection (m) of the Privacy Act to certain
research and other contracts.
We request that you review your agency's policies and
procedures for handling personal records under the control
of contractors to assure that these records systems are
maintained in accordance with this interpretation of the
Privacy Act.
If there are any questions, pleise contact the Informatior
Systems Policy Division at 395-3785.
Sincerely,
Walter W. Haase
Deputy Associate Director
for Information Systems Policy
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November 30, 1979
MEMORANDUM FOR : Mary M. Coggin, Chief
Administrative Law Branch, SSW
FROM: William M. Nichols-.
SUBJECT: Application of Subsection (m) of the
Privacy Act
This is in response to your request for our comments on the
HEW interpretation of the application of subsection (m) of
the Privacy Act (5 U.S.c. 552a) to certain research and
other (unspecified) contracts. Sub:r3ection (m) provides
that:
"When an agency provides by a contract for the
operation by or on behalf of the agency of a
system of records to accomplish an agency function,
the agency shall, consistent with its Authority,
cause the requirements of this section to be
applied to such system. For purposes of subsection
(i) of this section any such contractor and any
employee of such contractor, if such contract
is agreed to on or after the effective date of
this section, shall be considered to be an
employee of an agency."
The HEW position, as stated in the memorandum entitled
"Application of Privacy Act to HEW Contracts, from William
H. Taft, General Counsel, to John Ottina, Assistant Secr-star,
for Administration and Management, dated May 17, 1976, (so-
called "Taft memorandum"), is that:
. .the requirements of the Privacy Act of
1974 are not applicable to HEW research and
other contracts which call for the contractor
merely to furnish to the HEW contracting
agency statistical or other reports, even
though it is necessary for the contractor
to establish a system of records to perform
the contract.
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Where the contracting agency .if% interested
only in obtaining the results of the research
or other work performed under the contract
(generally in the form of a re'ort) and does
not, require the contractor to furnish it
individually identifiable records from the
system established by the contractor, it
cannot be said that the system is one which
'but for' the contract, the ag ncy would
have established." (Taft memo, p. 2).
We disagree with Lhis iiit._erpretatie.:. The application of
Subsection (m) is not. dependent upc i the dipclosure of
individually identifiable records by the contractor to the
agency. Nothing in the statute, its legislative history, or
the OMB Privacy Act Implementation Guidelines (40 Fed. Reg.
No. 132, Wedneseday, July 9, 1975, p. 28948) supports such
a reading of the law.
The contract puts the personally identifiable information
into the hands of the contractor. The data would have been
collected and maintained by the agency if the work performed
under contract had remained in-house. The contractor is
performing an agency function and the Act applies.
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office of Management and Budget
Information Systems Policy Division
3 tnuary 4, 1980
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The Privacy Act of 1974 (Public Law 9 -579) was enacted to
ensure an appropriate balance between the Federal Government's
need for information about its citizens and the individual's
right to privacy. The Act seeks to achieve this objective
by establishing procedures to regulate, the collection, mainte-
nance, use and disF.omin it-ion of personal information by
Federal agencies. The Act establishes a system of checks and
balances to ensure the effective operation of these procedures.
These checks and balances include provisions for the exercise
of individual rights, public scrutiny of agency recordkeepinq
practices, Office of Management and Budget and congressional
oversight of agency activities, and both civil and criminal
sanctions.
This document summarizes OMB activities to implement the Act
and outlines the internal processes established by OMB to
exercise its oversight responsibilities under the Act. This
document is being provided to Federal agencies and the public
to foster a greater understanding of how the administrative
processes work, and to provide greate1 opportunities for the
public to participate in these process-.es by understanding how
they work and by making suggestions for their improvement.
Comments and suggestions are welcome.
Walter W. Haase
Deputy Associate Director
for Information Systems Policy
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BASIC PROVISIONS OF THE ACT 4
IMPLEMENTATION APPROACH
POLICY GUIDANCE
INVENTORY OF FED1,:RAL PERSONAL DATA SYSTEMS
PRESIDENT'S ANNUAL REPORT TE? CONGRESS
REVIEW OF AGENCY
REVIEW OF RFP?:;R't'
CONSIDERATION OF
1 JLFS AND NOTICES
ON NEW AND ALTERED SYSTEMS
PE.IVACY IN THE BUDGET PROCESS
14
CONSIDERATION OF
PRIVACY TN THE LEGISLATIVE
REVIEW PROCESS
HANDLING OF PUBLIC INQUIRIES
IMPACT ON GOVERNMENT OPERATIONS
IMPACT ON PRIVACY OF INDIVIDUALS
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BASIC PROVISIONS OF THE ACT
The Privacy Act of 1974 recognizes a fundamental right of
individual privacy, and sets forth a system of checks and
balances to regulate the collection, maintenance, use and
dissemination of l)er:;oval information by the Federal
Government. The provisions of the Act are designed to
achieve a balance between the Government's need for infor-
mation and the indivi.dual's right t) privacy. The Act:
1. Establishes cer.t,:iin rights of individuals. Individuals
must be permitted to:
? Know the authority under which information about
them is collected, the purpose for which it is
collected, how it will be used, and the effect on
them of not providing information.
? Review agency records about them and to review
agency records; on any disclosure of this informa-
tion.
? Request. t. tat Oersonal information tahich they
believe to be incorrect be amended, corrected or
removed.
? Appeal agency denials of requests for amendment
or correction
Sue an agency in U.S. District Court for certain
violations of the Act.
2. Makes the heads of Federal agencies responsible and
accountable for complying with operational requirements
established by the Act. Agency heads must:
? Appropriately balance the Government's need for
information with an individual's right to privacy.
? Comply with standards and procedural provisions
of the Act pertaining to the collection, mainte-
nance, use and dissemination of personal informa-
tion.
? Collect and m, intain only that personal infor-
mation which is relevant and necessary to carry
out agency f-unctions authorized by law or executive
order.
? Ensure, th tt individuals are given a way to exercise
their ri~rl:ts ;ender the Act.
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? Open their agencies' personal recor_dk?.eping practices
to public scrutiny.
? Safeguard personal data and ppr.event its unauthorized
disclosure.
3. Provides for enforcement of th(7~ provisions of the Act
throw h a number of the ks, balances and sanctions.
The Act, whi.c11 is }ased on the concept of agency
accountability, provides for enforcerncnt through:
? The exercise of rights by individual s.
? Subjecting the agency's personal recordkeeping
practices to public scrutiny.
Civil sanction, which can be exercised against the
Government for certain violations.
? Criminal sanctions which can he exercised against
any Federal empl~-_)yee for certain violations and
against member; of the public at largee for certain
violations.
4. Makes OMB r_ esi)on-; , .) 1 e for overseein admi nistr. ation
`of the Act. $specifirally, OMB must:
? Provide gr i.del. i nc's and regulations fog use by
the agencies.
? Provide continuing ii s:;.istance to agencies.
? Oversee the procediural mechanisms established by
the Act.
s MPF:IMPN'!'ATTON APP~ZOACH
OMB's approach to implementing and overseeing administra-
tion of the Act has been directed toward:
1. Ensuring that the heads of agencies and Federal
employees understand their obligations and responsi-
bilities under the Act.
2. Developing and issuing guidelines and otherwise
assisting agencies in their implementation of the
provisions of the Act.
3. Allowing for agency discretion in the manner by which
they fulfill their responsibilities under the Act, by
minimizing issuance of requl.ations and detailed pro-
cedures by OMB.
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4.. Closely monitor i nq agencies 1 administration of the Act
calling their at:.tent:ion to apparent violations, and
requesting them to take appropriate corrective action,
5. Using existinq management control processes and the
people administering those processes wherever possible
to assist in administering the requirements of the Act
6. Establishing a system of checks and balances to ensure
effective operation and enforcement of the Act.
Consistent with this approach, OMB has delegated responsi-
bility for developing privacy policy guidance (within thE-
framework of OMB policy and oversight) to a number of othez
central policy agencies. For example:
? The Director of titre Offie,- of Personnel Management
(formerly the Civil Service commission) was made
responsible for revising Federal personnel manage-
ment reclul.ations to reflect privacy considerations
---- thereby caking all agercy personnel officers
responsible for assuring compliance with Federal
per_sonnet privacy policies and procedures.
? The Administrator of the General Services Adminis-
tration was made responsible for revising Federal
records storage and archiving regulations to in-
corporate privacy considerations -- thereby making
those considerations part of the job of every
records manager.
? Similar assiqnments of responsibility were made in
other functional areas such as proburement and
clearance of reports under the Federal Reports Act.
Each assignment was made to take advantage of exist-
ing functional processes and incorporate privacy
considerations into the day-to-day operations of
existing organizations.
? Many of the OMB oversight functions have been
incorporated in the existing budget and legislative
review processes.
This approach:
? Instills privacy awareness and consciousness in
a larger number of people than would be possible
by other means.
? Takes advantage of the functional expertise which
exists in various central policy agencies.
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? Makes privacy consideration a responsibility of
many people -- all of whom are subject. to criminal
sanctions for certain improper action.,.
? Avoids excessive Costs by using existing administra-
tive processes and personnel.
POLICY GUIDANCE
A wide range of policy, qui.dtel i_nes aid interpretations of
the requirements of the Act has been developed and issued
to guide agencies in their dministration of the Act. The
most significant of these are listed below.
Presidential Policy Di rec-t i on
? President Ford's January 1975 press: release issued upon
signing of the Act.
? President Ford's September 29, 197`, statement. issued on
the effective date of the Act stressed the importance
of the Act and his support for it.
? President Ford's July 20, 1976 letters to the Speaker
of the House and the President of the Senate transmitted
the First Annual Report to Congress on executive branch
activities to comply with the Privacy Act.
? President Carter's June 30, 1977 letters to the Speaker
of the House and the President of the Senate transmitted
the Second Annual Report to the Congress on executive
branch activities to comply with the Privacy Act. The
President endorsed the efforts of 0MB to reduce Government
intrusion into the private lives of Americans and urged
the Congress to consider the Federal experience in de-
liberations on future privacy legislation.
0 President Carter's July 20, 1978 letters to the Speaker
of the House and the President of the Senate transmitted
the Third Annual Report to Congress on executive branch
activities to comply with the Privacy Act. The President
indicated that personal privacy was an important priority
of his Administration.
0 President Carter's Auqust ?1, 1978 memorandum to the heads
of executive departments and agencies requested agency
heads to initiate further cef forts to reduce the amount of
personal information collected by their agencies, avoid
the unwarranted disc-I(-surrce of this information and improve
their internal management of personal data systems.
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President Carter's April 2, 1 079 message to Congress
announced a wide range of initiatives to protect
individual privacy. To implement these policies the
President proposed four new hills providing privacy
protection for medical records, federally funded re-
search records, financial retards, and news media notes
and materials. The President asked that new procedures
be set for Federal agencies' adminisLritive actions and
called for action by State an local governments and the
private sector to voluntarily adopt recordkeeping
practices which would provide an appropriate level of
protection for individual privacy.
? President Carter's August 16, 1979 letters to the
Speaker of the House and the President of the Senate
transmitted the Fourth Annual Report to Congress on
executive branch activities to comply with the Privacy
Act. The President urged the Congress to carefully
consider the Administration's record of progress in
implementing the Act as it considered the Administra-
tion's legislative proposals on individual privacy.
0MB Policy Direction
OMB Circular Nc. A-!ON dated July 1., 1975, outlines
agency responsibilities for irUementing and administer-
ing the Act.
- T.M. No. 1, dated saptember 30, 1975, sets forth
agency requirements for proposals
alter personal data systems.
to establish
or
- T.M. No. 2, dated March 25,
1976,
and T.M. No.
4,
dated January 31, 1978, set
forth
agency reporting
requirements for the annual
report
to Congress.
- T.M. No. 3, dated May 17, 1976, sets forth revised
guidance on agency proposals to establish or alter
systems, establishes a provision for waiving the 60
day advance notice period, and provides for public
review of the new system proposals.
- T.M. No. 5, dated August 3, 1978, transfers to OMB the
responsibilities for issuing policies regarding Govern..
ment telecommunications relative to the Privacy Act.
Guidelines to agenciok for implementing the Privacy Act.
issued by 0MB as a supplement to 0MB Circular No. A-108
on July 1, 1975 and amended on November 21, 1975.
? Director Lance's memorandum to agency heads, dated March
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the reduction of personal recordkeepinf; in the course of
efforts to reduce public reporting burden. This
letter was followed by individual letters to heads of
15 major recordkeeping agencies requesting specific plans
for reducing personal recordkeeping by their agencies.
? Director Lance's August 3, 1977 memorandum to agency
heads, transmitted the President's Second Annual Report
to the Congress and requested further efforts at
reducing personal recordkeepinq.
? OMB Circular No. A-71, T.M. No. 1, "Security of Federal
Automated Information Systems," was issued on July 27,
1978 to ensure protection of personal, proprietary and
other sensitive data in Government computers.
? Director McIntyre's March 30, 1979 memorandum to agency
heads provided guidelines to agencies for computer
matching of personal rec-ords.
? Director McIntyre'.-; Mnv 22, 1979 memorandum to agency
heads summarized Prcosident. Carter's privacy initiatives
and required each agenc,.v head to designate an office
or official to bear oversight responsibility for the
administration of the P-ivacy Act within that agency.
? Mr. Walter W. Haase's linuary 2, 1980 memorandum to
agency Privacy Act oversight officials transmitting
an OMB legal opinion regarding the application of
U Privacy Act requirements for publishing systems of
records to research and other contractors who maintain
agency records containing personal data.
of Personnel Management Policy Direction
OMB Circular No. A-108 assigned the Office of Personnel
Management responsibility for revising civilian personnel
recordkeeping policies to conform with the Act and to
train agency personnel in the requirements of the Act.
Policy guidance issued by OPM includes:
? Revision of Federal Personnel Manual, Chapters 293 and
297, September 30, 1975.
? Notices describing the operation of four government-wide
systems of personnel records which are maintained for
OPM by operating agcncics published August 27, 1975 and
May 29, 1979.
? Regulations for t fte conc.uct of Federal service suitabil-
ity investigations. FPM Chapter 736, December 4, 1975.
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? Federal Personnel M,lnu ,l letter 732-7 "Personnel Secur
Program for Posit -i on t; Associ . t ed with Federal Computer
Systems," November 14, 1.978.
General Services Administration Policy Guidance
The Act assigned responsibility to the G;;A for coordinatirq
agency publication of Privacy Act notice; and for prepari>~q
the Annual C
i
omp
lation of rules and notices. OMB Circula
No
A-108
i
.
ass
gneci GSA responsibility for the issuance of
policies pertaining to privacy consideration in records
management and storage, in interagency data collection
forms, and in the procurement of computer/ communications
systems. Policy Guidance issued by GSA includes:
? "Guidelines for Records Management Systems to Implement
the Privacy Act," issued by the National Archives and
Records Service, August 1975.
? GSA Bulletin FPMR B-57, dated August 22, 1975, regarding
agency records stored in Federal records centers.
? FPMR Temp. Reg. F-43, "ADP and Telecommunications Check-
list," dated Octr;baer 17, 1975, establishing a checklist
of privacy and other. requirements to be considered in
agency procurement of- computer and communications system
? FPR Amendment 155, dated September 23, 1975, establishiii(r
rules and proceduro.s for Government contracts involvinct
personal recordknepinq.
? FPMR 101-35.17, dated June 16, 1978, "Privacy and Data
Security for ADP and Telecommunications Systems."
? Publication requirements for the Privacy Act of 1974,
dated June 17, 1975, updated April 8, 1977 and June 1,
1978.
Department of Commerce Policy Guidance
OMB Circular No. A-1OR assigned the National Bureau of
Standards (NBS) responsibility for developing and issuing
standards and quidelines on computer security. Guidance
issued includes:
? FIPS Pub 41 "Cor9lnrter security Guidelines for Imple-
menting the Privacy Act of 1974," dated May 30,.1975.
? "Index of Automated System Desiqn Requirements," dated
October 1975.
N pTg y1i&Ael&ttec2002M7/03(3(CIA4;;f 3TO 7 Ot 0094q(~IaZ* and
Security i- -nput.or Systems. "
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? NBS Technical Note 906, "A Methodology for Evaluation
of Alternative Technical and Information Management
Approaches to Privacy Requirements."
? Special Publication 500-10, "A Data Base Management
Approach to Privacy Act. Compliance."
Department of Justice Policy Guidance
The Department of Justice has issued two policy letters
regarding the Privacy Act:
? Establishment of "routine uses" for the referral of
information for law enforcement and Federal employment
purposes, dated June. 5, 1975.
? Disclosure of Payroll Information to State/local Taxing
Jurisdiction in the Absence of Withholding Agreements,
dated March 23, 1976.
Privacy Act Litigation
The Act and all the policies, procedures and regulations
which have been established to implement the Act are
,designed to seek an appropriate balance between Government
needs for personai information and an individual's right
to privacy. This i,,alancinq of conflicting interests will
inevitably result. in differences of judgment between
individuals and the Government which can only be resolved
in the courts. This case law will, over time, provide
additional interpretive guidance. During 1976 and 1977,
210 suits were filed. At the end of 1978, 101 suits
remained unresolved.
Since the Privacy Act and the Freedom of Information Act
(FOIA) are both parts of the same statute (5 U.S.C. 551 et.
seq.) and deal with access to Government records, many
lawsuits are brought under both Acts. Thus, FOIA and
Privacy Act case laws are related and familiarity with both
is helpful to in understanding of either.
INVENTORY OF FEDERAL PERSONAL DATA SYSTEMS
A computerized inventory of all Federal. personal data
systems subject, to the Act is maintained by OMB to:
? Describe the size, nature and purpose of personal infor-
mation systems maintained by Federal agencies.
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? Observe and analyze aclency use of the exemption provi-
sions, use of computers for processing personal data,
and a wide variety of other trends an a basis for
formulating further policy by OMB.
? Measure agency iccompl tshments in reducing (or curtail-
ing growth in) t he number and type of personal records
which they maintain.
The 1978 inventory contained description of 5,881 personal
data systems maintained by Federal agencies. It is
periodically updat:ed based on information contained in
agency reports on new and altered systems submitted to OMB
and information contained in agency systems notices
published in the Federal Register.
Annually, the agencies are asked to validate and update
the inventory as a part of the information which they
submit for the President's Annual Report to Congress.
PRESIDENT'S ANNUAL REPORT TG CONGRESS
The Privacy Act requires the President to report annually
to the Speaker of `:he House and President of the Senate on
.executive branch activities to comply with the Privacy Act.
OMB prepares the !'resident's Report based on agency reports.
Consistent with the pol i_cy of agency accountability for
complying with the requirements of the Act, agencies are
required to provide annual reports on their administration
of the Act to OMB. The requirements placed on agencies :)y
OMB stress report.inq of:
? Agency accomplishments and plans for protecting individual
privacy and reducinq the magnitude of personal records
maintained by the agency.
? Agency actions to ensure that: individuals are allowed to
exercise their rights, to open their recordkeeping
practices to public scrutiny, and to administer the
exemption provision.
? Agency recommendations on actions that should be taken t:,
address major problems that have arisen in their adminis-
tration of the provisions of the Act -- through changes in
Administration policies or by'seeking legislative change
to the Act.
The agency reports are analyzed by OMB and used to prepare
the President's Annual Report to Congrest. To date, four
annual reports have been submitted to Congress, one by
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REVIEW OF AGENCY RULES AND NOTICES
The Act requires agencies to publish rules (in accordance
with the Administrative Procedure Act) to advise the public
of procedures for exercising their rights under the Act and
agency justification for invoking certain exemptions per-
mitted by the Act. IL also requires agencies to annually
publish notices describing each of their personal data
systems subject to the Act in order to provide for public
review of their r~: or lke }: i ng pr ivtices.
The Act required agencies to publish these rules and initia'
notices by September 27, 1975. OMB convened a task force o
agency personnel to assist agencies in preparing and issu.i ric;
their rules in accordance with the requirements of the Act
and to achieve some degree of consistency in rules for
similar systems.
The OMB staff oversees aq ency rulemaking and the publicatiot.
of notices by reviewing the Federal Register daily and
providing comments on agency issuances as necessary.
REVIEW OF REPORTS ON NEW AND ALTERED SYSTEMS
The Act states that "each agency shall provide adequate
advance notice to Congress and the Office of Management
and Budget of any proposal to establish or alter any
system of records in order to permit an evaluation of the
probable or potential effect of such proposal on the
privacy and other personal or property rights of individ-
uals..."
OMB policies implementing this provision require agencies
to submit reports on proposed new or altered systems (RONS)
to Congress and OMB 60 days prior'to the issuance of any
data collection forms or instructions, 60 days before
entering any personal information into the new or altered
system, or 60 days prior to the issuance of any requests
for proposals for computer and communications systems or
services to support such systems, whichever is earlier.
OMB Review of RONS
Each RONS is reviewed by OMB to:
? Determine whether the agency has adequately complied with
the reporting criteria established by OMI3 -- in form and
substance.
? Determine whet her t-.ho . t em is consi stmt with agency
mission requirements.
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? Determine whether appropriate consideration has been
given to personal privacy consistent with the letter,
spirit and intent of the Act.
After such review, any action considered necessary is
initiated with the agency.
Public review of RONS
While the new system reporting requirements were established
primarily for the purposes of congressional and OMB oversight
over the development of new (or altered) systems by agencies,
OMB has established a process to give the general public ai
opportunity to comment on the agency proposals.
? A summary of agency proposals to establish or alter per-
sonal data systems provided to OMB and the Congress is
published in the Federal Regist-er by OMB approximately
every two weeks.
? Copies of this public announcement are mailed directly
to the staff of Members of Congress who have indicated
an interest in privacy, the trade press and a list of
private citizens and organizations which have indicated
an interest in privaac:y. About 95 copies are distributed
Waiver Procedures
OMB procedures permit a waiver of the advance notice regni:--e-
ment when the agency can show that the delay caused by the
60 day advance notice would not he in the public interest.
A waiver of the 60 day advance notice period does not re iive
an agency of the obligation to publish ,a notice describing
the system and allow 30 days for public comment on the proposed routine uses of the personal. information to be
collected.
CONSIDERATION-OF.-PRIVACY IN THE fUDGET PROCESS
Agency budget requests for information system development
efforts, computer/telecommunication hardware procurement
and software development activities are given special
emphasis in the OMB budget review process. Privacy is one
of a number of important policy issues that are closely
examined in this process.
Internal OMB procedures for reviewing agency budget proposals
establish stringent criteria for reviewinq agency budget
justifications for information processing activities. These
procedures require a review of the agency justifications
to ascertain that they ---
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? "Include a clear indication of the necessity for such
data collections and the safeguards the agency will
employ to preclude inadvertent or surreptitious access
by unauthorized persons to such data," and that
? "The acquisition of data processing and telecommunica-
tion equipment should he reviewed to assure that the
requirements of t ho Privacy Aci (P. L . 93-579) have been
met."
As a part of the Adm i n s;t ra i i.on' : multi-year budget
initiative, OMB requires agencios to identify major
computer and telecommunication !w~wstem acquisitions in
the current year, the midget year and each year for four
years beyond the budget year. 0P`B proviides this infor-
mation to Congress in order to provide earlier opportu-
nities for congressional review of agency plans. The
list of acquisitions are provided to GSA to assist them
in carrying out their computer lrocurernerit control
functions. This additional review provides an opportu-
nity to evaluate the probable impact of these systems on
personal privacy.
CONSIDERATION OF !>R IVAC-Y IN TFIE LEGISLATIVE REVIEW PROCESS
The legislative coordination and clearance responsibilities
of OMB are an important corollary to OMB budget and manage-
ment functions, since the President's prorjram and budget
recommendations are dependent upon legislation to carry oat
the proposals.
The OMB legislative coordination and clearance process in-
cludes assisting in the preparation of the President's
legislative program, coordinating and clearing of agency
legislative reports and draft bills, responding to requests
of committees of the Congress for OMB reports and testify-
ing on pending hills and handling of enrolled bills.
The process is coordinated by a central staff in OMB whicn
seeks the view- and judgments of many people, both in OMB
and throughout the Government, before advising the President
through the Director. is through this means that privac.%
is considered and balanced with other policy and budget
considerations.
Examples of recent hills which involved privacy questions
are the Tax Reform Act of 1976, the Social Services Amend-
ments, and the Riqht to Financial Privacy Bill. Other
examples are agency draft: bills on confidentiality of
private sector Rrepart12data 11-Q01
318reaii
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to e}2~`~l~~ii1 Mgr c
longitudinal medical studies, and standards for enlist-
ment in tho Armed Forces
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HANDLING OF PUBLIC INQUIRIES
OMB, by virtue of its oversight responsibilities, rereive,;
a large volume of' inquiries by telephone and mail about
the Act. These include citizen complaints on Government
actions, inquiries regarding rights and privileges under
the Act, Foreign, State, and ibc-al government inquiries
on U.S. Federal Government experience under the Act, and
a wide range of of-her ctuuestions.
Public inquiries are generally handled as follows:
? Informational inquiries or those seeking interpretation
of Federal policy and experience are handled directly
by OMB.
? Complaints about a particular agency's practices are
usually answered by providing individuals with infor-
mation on their rights and agoncy responsibilities
under the Act and then referring the complaint to the
responsible agency. Follow-up action with the agency
is initiated only in those cases where the agency does;
not appear to be fulfilling its responsibilities under
the Act.
TMPAC r ON GOVERNMENT OPSRA'rIONS
A number of provisions of the Act were designed to chance
existing agency practices on the collection and discloser(
of personal data. These changes have had an impact on the
patterns of information exchange about individuals. Ex-
perience to date .ndicates that:
? The public is becoming. more reluctant to provide personal
data and willing to challenge Federal agency requests fcr
information.
? Agencies are demonstrating more caution in exchanging
personal data.
? Some agencies are experiencing difficulty in obtaining
personal information from third party sources. They
indicate that less information is being provided and the
information that is provided is less candid.
? Inconsistencies hetwecn Federal, State, and local
privacy laws have created some problems in obtaining
personal information from academic institutions,
lending organi;~atir)ns and medical facilities.
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However, no agency has indicated that the provisions of the
Act have made it impossible to obtain information needed to
carry out Federal programs.
IMPACT ON PRIVACY OF INDIVIDUALS
While it is difficult, if not impossible, to quantify
"privacy protection" achieved by the Act, there are a
number of measures and subjective observations which
suggest that the Act has had a significant impact on
achieving a better balance between the Government's need
for information and protecting an individual's right to
privacy.
? Review of agency proposals for new and altered systems
and public scrutiny of agency recordkeeping practices
suggest that the majority of personal information
collected is proper and necessary to carry out Government
functions.
? Agencies report that Choy have received very few
questions from Congress about their proposals for new
or altered systems and very few comments from the public
at large on their personal recordkeeping practices as
described in public notices.
? Privacy administrators in the agencies believe that the
privacy consciousness which has been created by the
Act, coupled with its sanctions, has established a deter-
rent to unnecessary or improper collection of personal
information and has created greater sensitivity to proper
and fair handling of such information.
? During the first four years of the Privacy Act imple-
mentation both the number of agency systems of personal
records and the number of individual records have been
significantly reduced.
? Further statistics on the effects of the Act are contained
in the four Annual Reports to Congress.
In summary, OMB believes that the intended purposes of the
Act are being achieved and that the agencies are sincerely
working to establish and operate effective privacy protection
programs. We draw this conclusion despite the fact that the
effectiveness of privacy protection is not something that is
susceptible to quantitative measurement and proof. Nor is it
something that is possible to achieve merely by regulatory
fiat. Rather, it can only be brought about by instilling a
continuing concern for privacy in the consciousness of over
two million Federal workers, many of whom are involved daily
in t hAppokidfbe?teI ass200 /e- dGI RuFl TQ4)07 02?0 P41a 8n
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personal records. The procedures which have been estab-
lished to administer the ?:ct, along with continual OMB,
congressional and public oversight. of these activities
have sensitized the Federal workforce to the concerns of
privacy and are working to achieve the objectives of the
Act.
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