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MyLINK Frequently Asked Questions

Q1: What is MyLINK?

A1: As of January 5, 2023, MyLINK is the way you can express your interest in working at CIA by submitting your resume and providing some basic information about yourself. CIA recruiters will contact you if your qualifications meet our needs.

Q2: How is MyLINK different than a full CIA application?

A2: MyLINK allows an individual to submit their resume to express interest in working at CIA. Based on your resume, you may be invited to apply for a position at the Agency.

Q3: Why did CIA change its hiring process?

A3: We changed the process to improve our ability to modernize and streamline the Agency’s hiring process and help CIA recruit talented US citizens to join the Agency’s foreign intelligence mission. If you formally applied prior to 1 January 2023, there is no need for you to submit your resume through MyLINK.

Q4: After submitting my resume through MyLINK, what should I expect next?

A4: If your qualifications meet CIA’s needs, a CIA recruiter may contact you to discuss your interest in a position. Based on interactions with you, the recruiter may invite you to submit a formal application for employment.

Q5: How will CIA contact me?

A5: We may contact you at the phone number you provided on your resume. Please set up and check your voicemail and check your text messages.

Q6: What is the MyLink tracking number?

A6: When you submit your resume via MyLINK, the status will show “Pending”. You can use the tracking number to check that your submission has been “Received”, which is the final status. If the status comes back as “Failed”, then a network issue likely occurred and we did not receive your submission. You should retry submitting your resume via MyLink. If the status comes back as “Not Found”, then you entered an invalid tracking number. If the status comes back as “Unavailable”, there is a network issue that is preventing us from providing the status of your submission.

Q7: How many jobs can I add to MyLINK?

A7: You can select and prioritize up to four jobs that interest you, and for which you have commensurate skills. You must select at least one job. Submitting your resume multiple times via MyLINK will not enhance your chances of being contacted regarding job opportunities at CIA.

Q7a: What if I am interested in more than four jobs?

A7a: You may discuss additional job opportunities if a CIA recruiter reaches out to you. To be prepared for that possibility, you may want to make note of all CIA jobs in which you are interested.

Q8: After submitting my resume, can I return to the form to re-order my job rankings?

A8: No. Once you submit, you will not be able to re-order your job rankings. You may discuss your job preferences if a CIA recruiter reaches out to you.

Q8a: After submitting my resume, can I return to make changes to my submission?

A8a: No. Your MyLINK submission is not a personal profile to be maintained over time. Please take your time and review the information you are providing to ensure it is complete and accurate before submission.

Q9: I currently have a security clearance, will I have to go through the security clearance process again after submitting my resume through MyLINK?

A9: Yes. Regardless of any clearances you currently hold or previously held with any federal agency, you will be required to undergo a separate CIA background investigation and suitability review if invited to apply and receive a conditional offer of employment.

Q10: I have a disability, who do I contact to request a reasonable accommodation to help me complete and submit a resume through MyLINK?

A10: You may contact the Agency’s Ability Talent Broker via a toll-free number [1- (866) 237-7221]. For more information about how CIA can provide you with a reasonable accommodation, please visit our page regarding accessibility.

Q11: If I am having trouble using MyLINK, how can I get technical support?

A11: If you need technical assistance with MyLINK, please contact our Help Desk by phone at 1-855-300-0043 and leave a message. A representative will call you back the next business day (Monday – Friday, 9am – 3pm EST.)