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Sexual Assault Response Case Manager

A Sexual Assault Response Case Manager provides overall management of sexual assault awareness, prevention, training, and victim support services in a designated area of responsibility.
  • Full time
  • Starting Salary: $122,015 - $181,648
  • Bachelor's degree
  • Opportunities for domestic and international travel

Agency-wide Requirements

All applicants must be:

  • U.S. citizens (dual U.S. citizens also eligible)
  • At least 18 years of age
  • Willing to move to the Washington, DC area
  • Able to complete security and medical evaluations
  • Registered for the Selective Service

About the Job

The Sexual Harassment / Sexual Assault Response and Prevention Office (SHARP) Case Manager will implement CIA’s Sexual Harassment / Sexual Assault Prevention and Response (SHARP) program in their assigned area of responsibility (AOR) via case management, supervision of victim advocates, and workforce training. Duties include conducting ongoing assessments of the consistency and effectiveness of the SHARP program; identifying program needs and challenges; and communicating with Agency leadership regarding recommendations and updates.

As a case manager, you will be responsible for facilitating care and support for sexual harassment and sexual assault victims in your assigned AOR, as well as maintaining documentation of victim and incident case information, subject demographics, and disposition, in accordance with regulatory and policy guidance. You will liaise with relevant internal and external stakeholders to facilitate a coordinated team approach in sexual assault cases. This includes participating in regular Case Management Group meetings to ensure all unrestricted reports of sexual assault in the AOR are presented and that the needs and concerns of the victim are met and shared with appropriate authorities. In cases of alleged sexual harassment, you will inform victims of all available SHARP services; ensure a warm handover to the appropriate office to file formal reports as needed; and document and retain all reporting forms in accordance with CIA requirements.

This is a supervisory position, and you will be responsible for directly supervising victim advocates (VAs) as they support victims of sexual harassment and sexual assault across the CIA. This supervision includes monitoring and tracking staffing requirements; explaining performance expectations; providing regular feedback to VAs; identifying employee development needs and encouraging self-development; addressing potential disciplinary or performance issues in a timely manner; and ensuring staff receives appropriate on-the-job and/or formal training to meet job requirements, including completion of the National Advocate Credentialing Program (NACP).

This position also requires you to plan and/or facilitate sexual harassment and sexual assault response and prevention training for different audiences to include care providers, managers, and the broader workforce. As part of these efforts, you will also ensure VAs and other SHARP personnel are properly trained to provide briefings related to reporting procedures, available victim support services, and other critical topics.

Who You’ll Work With

At the Central Intelligence Agency (CIA), we recognize our Nation’s strength comes from the diversity of its people. People from a broad range of backgrounds and viewpoints work at CIA, and our diverse teams are the reason we can keep our country safe.

Read more about diversity and inclusion

What You’ll Get

Our benefits support every aspect of a working professional’s life, including health and wellness, time off, family, finances, and continuing education. Our programs include highly sought-after government health benefits, flexible schedules, sick leave, and childcare. In some cases, we also offer sign-on incentives and cover moving expenses if you relocate.

As a CIA employee, you’ll also get the satisfaction of knowing your work is part of something bigger than yourself. Our work is driven by one mission: to keep our Nation safe. Every day is an opportunity to enhance U.S. national security.

Learn more about working at CIA

Minimum Qualifications

  • National Organization for Victim Assistance (NOVA) certification
  • Applicant must be able to serve in an “on call” duty status outside of normal work hours, carrying a cell-phone and remaining in a reasonable call back radius, staffing the 24/7 support duty line as needed; regularly checking emails to respond to crises, and/or reporting to a designated place of duty to perform work
  • Knowledge and skill in developing and adhering to program management plans
  • Ability and skillset to provide effective trainings and briefings to directorates, mission centers, victim advocates, stakeholders, and first responders
  • Ability to identify needs, trends, and performance measures to evaluate program effectiveness and provide recommendations for process improvements
  • Ability to advise program officials, including leadership and personnel on the policies, practices, procedures, issues, and concerns associated with sexual assault and other acts of interpersonal violence and prevention, response, and victim advocacy
  • Ability to establish and maintain effective working relationships with organizations and individuals to identify, establish, modify, and provide victim support assistance
  • Ability to effectively communicate with all levels of management, staff, intervening agencies, and families from diverse racial, ethnic, religious, and socioeconomic backgrounds, both verbally and in writing
  • Ability to maintain accurate statistical framework for program data collection and reports
  • Ability to work cooperatively with internal and external medical, social service, law enforcement, and legal personnel on behalf of victims
  • Must have or be able to obtain and maintain a current state driver’s license, in order to travel to training, coordinate tasks/actions
  • Must be able to travel up to 40% of the time to respond to victims of sexual assault, complete work assignments, conduct or attend meetings, training events, site assist visits, or court hearings
  • Must be able to travel for up to 90 days
  • Ability to meet the minimum requirements for joining CIA, including U.S. citizenship and a background investigation

Desired Qualifications

  • Skill in employing various methods and techniques typical of a sexual assault victim advocate program, including crisis intervention, situational assessment, and analyzing the needs of the victim to provide support and/or assistance in the resolution of complex problems
  • Possess comprehensive and thorough knowledge of local, state, federal laws, regulations, and policies pertaining to sexual assault, victim advocacy, and other acts of interpersonal violence to plan, organize, implement, and carry out the components of an interpersonal violence prevention and response program
  • Possess knowledge of a wide range of practices and procedures associated with victim advocacy to include, but not limited to, essential support, advocacy services, liaison services, community resources and care for victims of sexual harassment in accordance with generally accepted procedures and techniques